Dan,

It's obvious to me by your post that you are an ISP that has branched
into wireless. This is not the case for us and while you may be able to
hold off on installs while making money on DSL and dial up customers,
for us wireless is all we have and so this issue affects us somewhat
differently from you. As for a redundant network, some of our towers in
the downtown (and I am in KY so I use that word loosely) are redundant
but there is just not an economically feasible way to build redundancy
into a tower that is in the middle of nowhere and services 4 customers
even when 2 of them happen to be small manufacturing facilities. Now
before everyone starts ranting and raving about how with $600/mo in
revenue off of a tower, we should be able to make it multi honed you
have to remember that every network is different. If that were our only
tower and therefore our only expense, it would be very feasible.
However, it is not and so we cannot. As for Canopy, don't even get me
started on that. We have a couple of Canopy backhauls and all I can say
is that there is a reason Motorola is going to be EOLing them soon.

-Brian

Ps. please don't misinterpret this post. I am not being rude nor did I
take your post in that regard. I'm just stating facts. Tone is very hard
to discern in a post sometimes.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dan @ Wyoming.com
Sent: Sunday, July 20, 2003 10:12 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: Re: [smartBridges] Thanks for your support and the patience

Brian if you are going to have these big buisness customers you should 
really think about setting up a redundant network.  We use Canopy 
(5.7) and SB (2.4) equipment.  This way we always have a back up 
solution for our customers.  This is a very good thing to have when 
you serve big buisness customers that are paying $300 per month.  We 
also have a DSL option available for most of our customers.  The more 
redundant systems you can have in place for your back bone the better 
service you can provide to your customers.  If you are only serving a 
few residential customers around your neighborhood then a simple 
network is adaquate, but when you get into serving buisness customers 
you have to have back up plans available.

As for paying contractors to climb towers.  Maybe you could look at 
hiring a full time employee that can do RF engineering plus climb your 
towers (We found one).  He could help you set up and egineer these 
redundant systems that are a must if you are going to be in the 
buisness market.

We have put wireless sales on hold until SB can get their firmware 
figured out, but we have yet to lose a customer because we were able 
to swap them out to a Canopy radio or with a good SB radio.  We have a 
growing list of customers that are on hold to be installed as soon as 
the SB radio's stable out or if they really need to get set up then we 
will use Canopy.  We try to use SB first as the radio is half the 
cost.  We just got our RMA's in from Singapore and will do our first 
install with them in the morning and see how they preform.

Thanks.......Dan





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