Thank you Bill, exactly $6K is just about, hmmmmm, nothing. Still waiting on what
product this TnT is going to push.
---------- Original Message ----------------------------------
From: Bill Flood <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
Date: Sat, 19 Jul 2003 23:05:03 -0500
>TnT,
>
>Boo Hoo 6 grand big deal. I don't recognize your names at all. Have you
>ever asked for help? Maybe you and Harry should get together and whine a
>awhile.
>
><snip> Tom, has been talking about a lawsuite to make this Smartbridge
>company stand behind their products or give everyone their money back. <snip>
>
>So who put the gun in your back and made you buy this horrendous product?
>Is it really SB's responsibility to make sure you researched your products
>carefully. Good luck finding people for your lawsuit! Do us {meaning:
>those who use this product, communicate on this mailing list and share
>technical expertise } a favor and go back where you came from still hiding
>behind your Hotmail address. Better yet start your own mailing list. You
>are an ISP, right?
>
>This list needs people who know how to troubleshoot and work through
>problems. If you need help ask! It's apparent there are many here who
>know how to "shoot off their mouths" Offer some help instead. This list
>is here to offer technical support. If you simply wish to "piss and Moan"
>go start a support group someplace else!
>
>At 09:43 PM 7/19/2003 -0500, you wrote:
>>My husband Tom is very pissed. We have invested more than $6,000.00 in
>>this gear and we are constantly having prtoblems.
>>On their web site thwy claim to be Carrier Class. Now we read the fine
>>print on the rmapage and it says they will not give refund just
>>replacement units and that you have to have the original box!
>>Original box, replacement unit's, no refunds, Carrier class.
>>This SmartBridges company certainly does not sound like an honest company.
>>First I would like to know where they get off saying anything about
>>Carrier class.
>>Then if they are so sure about their Carrier class junk, why do you need
>>an original box to sned them back, and why don't they do refunds?
>>
>>Tom, has been talking about a lawsuite to make this Smartbridge company
>>stand behind their products or give everyone their money back. He thinks
>>that their is probably enough people like us who got ripped off to get a
>>class action lawsuite against the company who sold us this pile of junk
>>
>>Very very disapointed
>>
>>
>>T n T
>>
>>
>>
>>
>>
>>>From: "Blazen Wireless" <[EMAIL PROTECTED]>
>>>Reply-To: [EMAIL PROTECTED]
>>>To: <[EMAIL PROTECTED]>
>>>Subject: Re: [smartBridges] Anyone having issues with the new firmware?
>>>Date: Sat, 19 Jul 2003 19:03:47 -0700
>>>
>>>Okay so it appears I am not the only one having the problem here We hav
>>>users at begining at 3.5 miles and some as far as 7.2 miles the last
>>>revision 0.01.06 just will not associate to any of my APS I had sugested
>>>there is something going on here and I am finally able to get on this list
>>>and post only to see what I have been telling support since last week before
>>>the release only to be told its been working well in the "LAB"
>>>
>>>Here is my post from another forum these things need to be tested in a
>>>consistant manor not just really close up.
>>>1. Measure signal at 1, 2, 3, 4,5 ,6 and 7 miles if possible
>>>2. At each point do some speed tests to confirm it is working and how well
>>>or how bad as you can see at some ares out we get association but speeds are
>>>WAY down.
>>>These are only 2 that need to be added to the list of testing before ANY
>>>final revision is released to save time and nerves of those of us in the
>>>field!
>>>
>>>I keep asking what is the closest and farthest they have been tested in the
>>>"LAB" and I have yet to get an answer? is this something that is a secret??
>>>I too am not going to change firmware on the APPOS that are working rock
>>>solid and have ALL my customers down.
>>>
>>>
>>> We have tried it (ver 0.01.06 rev 3 final release )and I have seen problems
>>>but to be fair we still need to identify if this firmware is compatible with
>>>the OLD atmel chip they had. We tried this new firmware on the only radio we
>>>have left since the other 2 locked up hardcore and are now doorstops after
>>>doing firmware upgrades with rev 2 & rev 3 just before the final release.
>>>
>>>Here is what we found after 3 hours of testing and we found the same thing
>>>on rev 2
>>>
>>>I don't how you guys feel about it and maybe this firmware is not compatible
>>>with the old good atmel chip per say.
>>>The two test radios that locked up we just bought less then a month ago so I
>>>can only assume they had the problem. Unless they can come up with a way to
>>>positively identify which units are suspect with the suspect chip.
>>>
>>>I suggest you do the same tests with a spare radio that you can afford to
>>>lose if the firmware upgrade goes bad. Basically what happens is the radio
>>>locks up and it no longer gives an Ethernet connection to log into the
>>>radio, the power and wireless light stay on solid and you no longer get a
>>>LAN connection or light many times I was told to reset and don't see how
>>>that would work since that just resets passwords and the IP address etc but
>>>I tried 20 times anyways they even sent me a utility to unlock it but that
>>>was useless because you need a network connection to the radio hahaha.
>>>
>>>Anyways in a nut shell the firmware after testing as you can see in our
>>>notes does not work for us yet Smart bridges claims it works well in the lab
>>>and others have tested as well which I would like to know how far away they
>>>tested the radio.
>>>
>>>1. ver 0.01.04 loaded originally on this unit and at 3.5 miles we associate
>>>fine and get download speeds in 900kbps to 1.2 megs
>>>
>>>2. Loaded ver 0.01.06 final rev into radio it loads fine and at same 3.5
>>>mile location we get not even half the speeds we did with rev 0.01.04 we get
>>>200kbps to 300kbps at most and have lots of packet loss.
>>>RSSI 85% and signal quality 90-95% with both firmware.
>>>
>>>3. Moved to 5 mile location ran same speed tests with firmware 0.01.04 get
>>>speeds of 800kbps consistently loaded ver 0.01.06 final revision and we
>>>associate but thats it radio will not ping APPO on tower but we can ping ABO
>>>radio with new firmware. RSSI 80% signal quality 80% with both firmware.
>>>
>>>So as you can see this firmware will not work for us. I don't understand
>>>what happened it seems that this is now possibly a timing issue?
>>>
>>>The only question I have is will version 0.01.06 work on old radios with old
>>>atmel chip? and if not then we will proceed further to load the 0.01.06 on
>>>clients radios but once again we have no way of telling which radios have
>>>new or old atmel chip?
>>>
>>>Our coverage area begins at 3.5 miles and runs
>>>out to 7.2 miles.
>>>
>>>----- Original Message -----
>>>From: "Colorado Wisp" <[EMAIL PROTECTED]>
>>>To: <[EMAIL PROTECTED]>
>>>Sent: Saturday, July 19, 2003 1:18 PM
>>>Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>>>
>>>
>>>Nish,
>>>
>>>We updated several of one of our "overheating" units this morning and it
>>>will not associate with our APs running 1.4j.5. We have no plans to update
>>>the firmware on the APs, they have been rock solid. Is there going to be
>>>firmware that will interact this firmware version?
>>>
>>>Chris
>>>
>>>---
>>>Colorado WISP llc. http://www.cowisp.net
>>>Bringing high speed internet to rural communities.
>>>P.O. Box 55
>>>Wellington, Colorado 80549
>>>970-218-5295
>>>
>>>
>>>-----Original Message-----
>>>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
>>>On Behalf Of Nish Park
>>>Sent: Saturday, July 19, 2003 2:49 AM
>>>To: [EMAIL PROTECTED]
>>>Subject: RE: [smartBridges] Anyone having issues with the new firmware?
>>>
>>>
>>>Tim,
>>>Can you please elaborate a little more on this "still doing the same
>>>thing!". What was the problem, new unit (June or July purchase?), RSSI and
>>>LQ values, Brand of AP?
>>>
>>>We have confirmed that the problem of loosing association at elevated
>>>temperature has been solved. This has been the focus of all our efforts and
>>>we are quire confident that issue no longer exist. Now we will be focusing
>>>on testing if there has been any other side effects.
>>>
>>> >From some of the emails it appears that some of you are trying to see
>>> >if
>>>the new F/W also fixes the old/lingering problem of "periodic lockup". I
>>>will be pleasantly surprised to hear that it does, but that has not been the
>>>focus of the current activity on hand.
>>>
>>>Thanks for your support.
>>>
>>>Nish
>>>
>>>
>>>
>>>-----Original Message-----
>>>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
>>>On Behalf Of Tim Harris
>>>Sent: Saturday, July 19, 2003 12:32 PM
>>>To: '[EMAIL PROTECTED]'
>>>Subject: Re: [smartBridges] Anyone having issues with the new firmware?
>>>
>>>Yep, I installed it this afternoon on a client's unit. Had to unplug it to
>>>get it to start working after uploading the new firmware. Started working
>>>fine.
>>>
>>>Customer called back an hour later and left two messages, still doing the
>>>same thing!
>>>
>>>If it smells like it, if it looks like it........
>>>
>>>Hmm, maybe the guy with the Hotmail address might have a point. This seems
>>>to be getting ridiculous.
>>>
>>>I'm doing two more tomorrow morning, I'll post a response then..
>>>
>>>
>>>Tim Harris, Operations
>>>www.dwisp.net
>>>[EMAIL PROTECTED]
>>>
>>>
>>>----- Original Message -----
>>>From: "Sam" <[EMAIL PROTECTED]>
>>>To: <[EMAIL PROTECTED]>
>>>Sent: Friday, July 18, 2003 10:09 AM
>>>Subject: [smartBridges] Anyone having issues with the new firmware?
>>>
>>>
>>> > Has anyone installed the new firmware? I'm getting ready to try, but
>>> > wanted to check first to see what sort of luck others have had.
>>> >
>>> > Thanks
>>> > Sam
>>> >
>>> >
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>>> >
>>>
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>>
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>
>Bill Flood
>AirRunner Networks LLC --- We make the web fast!
>If you get tired of the wait call 715-443-3700!
>
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