Re: [smartBridges] [good and bad] New aPPo from Singapore

[Gloria Vester]

Title: Message

Yes, they are running very well.  I did have one lock up once, night before last, but I pinged and it came back and has been up ever since.  It was while I was trying to associate a new customer and was getting interference from a new competitor.   Thank you, Gloria ----- Original Message ----- From: sB Tech Support To: [EMAIL PROTECTED] Sent: Thursday, September 04, 2003 11:57 AM Subject: RE: [smartBridges] [good and bad] New aPPo from Singapore Hi Gloria,    Appreciate you could update the status of the 4 aPPO (Post-June) units from Singapore, have they been running well so far?   Alex sB Tech Support [EMAIL PROTECTED]   -----Original Message----- From: Gloria Vester [mailto:[EMAIL PROTECTED] Sent: Thursday, September 04, 2003 8:42 PM To: [EMAIL PROTECTED] Subject: Re: [smartBridges] [good and bad] New aPPo from Singapore   I would love to do that - you guys have been so great and supportive, but I would be afraid they are lurking on this list and see it and I don't want to risk giving them any reasons to come after me anymore than they already are.  Last night the customer that was seeing their ap was not able to get online.  I was on the phone with him until almost midnight trying to get him back up, to no avail.  I could see his airBridge for a while, even logged into it from this end.  When I did, I saw two of my aps and one of the other guy's.  All three of them had less than 25% signal strength, so was unable to get the customer back up.  We are going out there tonight when he gets home from work and changing out his antenna with one that has a tighter beam width.  He was working fine the night before, 100% RSSI on one of our AP's, then when he got home from work last night and tried to get online, no go.  I hope to get time today to go do some war driving and see if I can find his ap's.   Thanks guys - I appreciate all the advice and support, Gloria   ----- Original Message ----- From: Tom Haynes To: [EMAIL PROTECTED] Sent: Thursday, September 04, 2003 2:05 AM Subject: RE: [smartBridges] [good and bad] New aPPo from Singapore   I hate to say play dirty but they really suck. You might accidently post their IP range and MAC addresses on here :-)   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gloria Vester Sent: Wednesday, September 03, 2003 11:32 AM To: [EMAIL PROTECTED] Subject: Re: [smartBridges] [good and bad] New aPPo from Singapore I don't really know for sure what they are using, simpleMonitor showed me the MAC address of their ap and I looked it up and found out it is an Aironet MAC address.  When we called them over a month ago to try and cooperate with them, they told us they were going to be running on channels 1, 6, & 11.  We told them that we were running on channels 1, 4, 8, & 11 and asked them if they could change their channels, they basically said they would do what they want, wherever they want, and it is our problem, not theirs.  Even when we told them, nicely, that we were here first, we already had customers online on those channels, they didn't give a s**t.  I may be over reacting too soon, but I am going by the attitude they gave us when we talked to them.  There seemed to be absolutely no interest on their part to get along or cooperate or share the spectrum.   Gloria   ----- Original Message ----- From: Pascal Losier To: [EMAIL PROTECTED] Sent: Wednesday, September 03, 2003 11:09 AM Subject: RE: [smartBridges] [good and bad] New aPPo from Singapore   Is the aironet of your competitor FHSS or DSSS ???