Get the new firmware with the watchdog,  It might help.

Let us know if it did work.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Scott
Sent: Tuesday, September 23, 2003 4:36 PM
To: [EMAIL PROTECTED]
Subject: [smartBridges] Frustrated, disgusted.


When I installed our first Smartbridges link, I was very troubled with
all the talk on the list.  Of course this seemed to really escalate
right after I put in the order.

Once I installed everything (after a 3 day burn-in) I was very impressed
with the rock solid stability.

< 3 or 4 weeks pass >

Now I'm pulling my hair out.  I'm driving 40 miles round trip
approximately every other day to reset the distant end of a PTP link.
Absolutely, positively NOTHING has changed since the hardware was
installed.  It's an APPO <-> ABO link.  The APPO only has the one
association and the ABO is plugged directly into a router and only sees
one IP on the ethernet side.  I have to power cycle it to bring it back
up.  I've never touched the config since I first set it up.

Firmware versions;

APPO  Ver. 1.4j.6
ABO    Ver. 0.01.04

This is creating some very unhappy customers and one extremely unhappy
WISPer.  Is there anyone that can offer any suggestions?  Are these
units
really somehow behaving differently over time?    I just got back from
resetting the link again and the temperature outside is 64deg.  That
would make most electronics fairly happy by my estimate.

What can I do?

Scott

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