Scott,

I have just a couple things to add to the list of possible problems based on
what you have posted. I do think that the help of Alex and the sB guys will
help, but Mark hit a very good point also.

I have a 3 pop sB network and I help out another WISP who is running a sB
network of about 8 pops. From these combined I have been able to learn a
great deal.

The other WISP I help had the same type of problem pop up about 2 or 3 weeks
ago. He has several Blaster infected clients on his dial up system that were
flooding his entire network and killing his Cisco router. It would load the
RAM and then lock up. The problem was a PITA and he ended up upgrading to a
much better Cisco with more RAM and that helped a lot of the issues until he
could get the infected clients offline and fixed.

He also was having many problems with one link @ about 13 miles. It was APPO
to an ABO. He swapped the ABO for another APPO and now the link has been
rock solid. Throughput went up, ping times dropped and the system works much
better overall now with no retrans and good numbers.

Next I have had some strange issues pop up from time to time that I have
found were caused by a local dumb ass who put an amp and different antenna
on a Linksys wireless router. He was sending out so much junk into the air
that it was freaking out my links causing some very random lock ups. I would
power cycle to clear the APPO and then hope it would stay up for 24 hours!
Sometimes it would, sometimes it would die an hour later. The more the dork
used his super hot Linksys crap the more I got screwed.

First thing I would do in your shoes is follow Marks advise and the sniffing
to see if a virus is causing the issue because it sure does sound the same
as what I have seen.
Second I would sell my left one... to make it an APPO to APPO link. From
what has been published by sB you should not have to spend the extra $ for
an APPO, but you do get what you pay for and at the price rate of sB
hardware I know I have been damn happy.
Lastly I would try the new firmware unless getting an APPO will take longer
than day and then it would get moved up to "I will do anything to get this
damn thing to work before I go bald" status.

On a side note my newborn has been keeping me up all hours. If there is
anything I can do feel free to email me on or off list and I will reply or
call you whenever you would like. Time has little to do with an upset baby
so I will be around and as long as you don't mind just a bit of whimpering
(from me and lack of sleep), I will do all I can to help out.

Thomas D. Andrews
Owner, DNS Online
[EMAIL PROTECTED]
574-941-2246
888-217-7861

----- Original Message ----- 
From: "Scott" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, September 23, 2003 14:35
Subject: [smartBridges] Frustrated, disgusted.


> When I installed our first Smartbridges link, I was very troubled with all
> the talk on the list.  Of course this seemed to really escalate right
after
> I put in the order.
>
> Once I installed everything (after a 3 day burn-in) I was very impressed
> with the rock solid stability.
>
> < 3 or 4 weeks pass >
>
> Now I'm pulling my hair out.  I'm driving 40 miles round trip
approximately
> every other day to reset the distant end of a PTP link.  Absolutely,
> positively NOTHING has changed since the hardware was installed.  It's an
> APPO <-> ABO link.  The APPO only has the one association and the ABO is
> plugged directly into a router and only sees one IP on the ethernet side.
I
> have to power cycle it to bring it back up.  I've never touched the config
> since I first set it up.
>
> Firmware versions;
>
> APPO  Ver. 1.4j.6
> ABO    Ver. 0.01.04
>
> This is creating some very unhappy customers and one extremely unhappy
> WISPer.  Is there anyone that can offer any suggestions?  Are these units
> really somehow behaving differently over time?    I just got back from
> resetting the link again and the temperature outside is 64deg.  That would
> make most electronics fairly happy by my estimate.
>
> What can I do?
>
> Scott


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