On Tue, Mar 04, 2014 at 10:03:09AM -0500, Dewey Hylton wrote: > all correct, but keep this in mind: the sole purpose of these two boxes is to > provide a set of apps that only runs on windows. originally, windows 7 was to > be installed on bare metal; i figured smartos would give me much better > remote troubleshooting capability, backups, and all the other goodies that > smartos/zfs brings - so now it's just smartos->kvm->win7. the boxes don't > have a history, they were newly commissioned just for this purpose. last > night one of the windows instances stayed up through a 500+MB download from > the web; at some point at the tail end of the download both the vm and > smartos went off network. unfortunately, that's the extent of my data at this > point. > > what i'm really fishing for is an idea how to isolate the problem if indeed > smartos is up and both network connections are down. since i cannot yet login > to the console, i cannot tell for certain whether the kvm instance is up - if > it's not up, the vm ip would be down anyway. ipmi seems happy, and the > screenshot of the console shows the login and no errors. i do understand this > could be a hang situation; i'm just trying to determine best steps to take > once i can get onsite to troubleshoot. unless this is bios-related, i can't > see how a hardware malfunction would take out both boxes.
If IPMI is working, then you should be using the serial console instead of VGA+keyboard. If you are, then you can access the console remotely using the sol activate ipmitool command. That should get you to a place where you can debug the problem. I can't emphasise this enough, so for the benefit of anyone reading this now or in archives: ALWAYS USE THE SERIAL-OVER-LAN CONSOLE! ------------------------------------------- smartos-discuss Archives: https://www.listbox.com/member/archive/184463/=now RSS Feed: https://www.listbox.com/member/archive/rss/184463/25769125-55cfbc00 Modify Your Subscription: https://www.listbox.com/member/?member_id=25769125&id_secret=25769125-7688e9fb Powered by Listbox: http://www.listbox.com
