I had the exact same symptoms. In my case, I had an Apple USB 2.0 keyboard that 
I was using. When I switched to an older Apple USB 1.1 keyboard, everything 
worked. I had this problem with all Solaris OS versions from 10 through the 
current version, and I’ve had it with SmartOS.

Good luck.

John

On Nov 24, 2014, at 3:27 AM, Sam M via smartos-discuss 
<[email protected]> wrote:

> Hello.
> 
> Am trying to install SmartOS on an Intel NUC. Nothing special about this 
> low-end box, as far as I can tell. Had no problems booting into number of 
> different Linux OSs. USB keyboard and mouse (no PS2 option) work fine.
> 
> With SmartOS, I'm able to see the GRUB boot screen, and then SmartOS boots 
> up. But the keyboard stops working, in both "Install" and "no install" boot 
> options. Is there a fix for this? I didn't have a problem installing SmartOS 
> on another all-USB system on a Xeon MB earlier, so I didn't think this would 
> now be an issue.
> 
> And if can't get the USB keyboard to work, how can I install SmartOS?
> 
> I've turned on USB legacy support in the BIOS.
> 
> TIA.
> 
> Sam
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