On 11/20/16 1:29 , Jorge Schrauwen wrote:
> 
> On 2016-11-19 17:11, Robert Mustacchi wrote:
>> On 11/19/16 5:14 , Jorge Schrauwen wrote:
>>> I just upgrade one of my compute nodes.
>>> No crashes yet, but nothing plugged into the USB3 ports is working.
>>> I tried a USB-keyboard and a USB3 Drive.
>>>
>>> [root@mantle ~]# mdb -ke '::prtusb'
>>> INDEX   DRIVER      INST  NODE          GEN  VID.PID     PRODUCT
>>> 1       xhci        0     pci15d9,813   3.0  0000.0000   No Product
>>> String
>>> 2       ehci        0     pci8086,7270  2.0  0000.0000   No Product
>>> String
>>> 3       hubd        0     hub           2.0  8087.07db   No Product
>>> String
>>> 4       hubd        2     hub           2.0  0557.7000   No Product
>>> String
>>> 5       usb_mid     2     device        1.1  0557.2419   No Product
>>> String
>>> 6       hubd        1     hub           2.0  1a40.0101   USB 2.0 Hub
>>> 7       scsa2usb    0     storage       2.1  0781.5583   Ultra Fit
>>> 8       ugen        1     input         2.0  051d.0002
>>> Back-UPS RS 900G FW:879.L4 .I USB FW:L4
>>> 9       hubd        4     hub           1.1  058f.9254   Generic USB Hub
>>> a       usb_mid     3     device        2.0  046d.c52b   USB Receiver
>>> b       usb_mid     4     device        1.1  10d5.55a2   2Port
>>> KVMSwitcher
>>> [root@mantle ~]# prtconf -dD | grep -i xhci
>>>             pci15d9,813 (pciex1912,14) [Renesas Technology Corp.
>>> uPD720201 USB 3.0 Host Controller], instance #0 (driver name: xhci)
>>
>> Hmm, one of the Renesas controllers, not one we've seen yet. Also one of
>> the ones more often reported to be troublesome.
>>
>> If you have the time, can you please plug things back into USB 3 ports,
>> reboot, and then run the following:
>>
>> /usr/lib/xhci/xhci_portsc -v
>>
>> Along with the mdb -ke '::prtusb'. Could you also check if there's
>> anything got logged about that?
> 
> I added everything to a gist for easier reading:
> https://gist.github.com/sjorge/47cb7f5e14b335c3c3c382dd3daf4e4f
> 
> This is with the boot USB plugged into the first USB3 port (it always
> works at boot, even before the xhci work)
> The small USB2 hub with my keyboard (KVM) and UPS plugged in attached to
> the second USB3 port.

Thanks for the additional information. It looks like one of your ports
is stuck trying to transition in the device state machine. Unfortunately
it's a bit hard to get a mapping between the virtual ports on the
controller and the physical ports on the machine.

I'm not entirely sure why it would be stuck in that state, from the spec
it makes it sound like it's supposed to transition that way on its own
without any intervention from the host.

It does look like we detected one of the devices, but for some reason
that fact didn't make it to the kernel per se. Would it be possible for
you to run cfgadm -al in both cases?

Sorry I don't have a more immediate answer for what's happening here.
I'm not sure yet what's different about your setup from others -- though
more likely than not there's some driver bug at the root of it all.

Robert


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