Hi Ed,

The files can be from anywhere, and stored in a folder unrelated to  
Entourage.

Steve.

On 16 Oct 2009, at 17:09, Edmund Craske wrote:

>
> I'm not really clued up on the underlying stuff that could be  
> causing your
> problem, but have you tried things like creating a new user account  
> to see
> if the problem still happens there? If it does, I reckon something  
> broke in
> your upgrade - if you have a spare external HDD to do an install on  
> (or a
> backup of your current install) I would suggest a clean install to  
> see if
> that fixes it.
>
> On a reread of your initial mail you talk of saving images/videos and
> trying to view them with Preview - are you only referring to files  
> that you
> are saving out of Entourage, or could they have come from anywhere  
> like
> being downloaded using Safari/Firefox, or being copied from another
> computer with e.g. a USB stick?
>
> It shouldn't be too hard to gradually diagnose where the problem lies,
> given enough resources!
>
> Ed
>
> Steve Davies wrote:
>> Funny, I was thinking of migrating to mail and will be doing this  
>> anyway, so
>> your advice will be taken.
>> However, I doubt this will cure / change, the other elements of my  
>> issue,
>> (Unable to view files in preview etc.)
>>
>> Thanks.
>>
>>
>>
>>
>>
>> On 16/10/09 12:35, "James (macworkshop.co.uk)" <[email protected] 
>> >
>> wrote:
>>
>>> My advice: Migrate to Mail. Entourage is a hideous, bloated mess  
>>> that
>>> adheres to virtually none of Apples' software guidelines. Apps that
>>> adhere to the guidelines continue to work properly after OS updates.
>>>
>>>
>>> On Oct 16, 9:06 am, Steve Davies <[email protected]>
>>> wrote:
>>
>>>> Before I upgraded to snow leopard I was able to open .jpg and movie
>>>> attachments from within the mail application, (Entourage.) this  
>>>> is no longer
>>>> possible.
>>>>
>>>> Equally, images and movie files saved to a folder will not open  
>>>> in preview,
>>>> (They will if I drag them into iPhoto or another application.)
>>>>
>>>> Even if I open the quicktime player, select the movie file and  
>>>> hit run, all
>>>> I get is a small black rectangle on my screen but no acyual  
>>>> visuals.
>>>>
>>>> Is anyone else having the same problem and is there a simple fix?  
>>>> (I hope
>>>> it's just a setting that needs to be changed.)
>>>>
>>>> Thanks,
>>>>
>>>> Steve.
>>>>
>>
>>
>>
>>>
>
>
> >


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