Have you tried telling your Mac which program to use when opening these files?
E.g. Select a pdf file in the Finder, then do a Get Info on it (in the Finder->File->Get Info. Then in the 'Open with:' section select "Preview" and click on the "Change All ..." button. Repeat the above for other file types. Does that help? Paul Owen > From: Steve Davies <[email protected]> > Reply-To: <[email protected]> > Date: Fri, 16 Oct 2009 17:25:23 +0100 > To: <[email protected]> > Subject: [sussex_mug] Re: Snow leopard & viewing attachments > > > Hi Ed, > > The files can be from anywhere, and stored in a folder unrelated to > Entourage. > > Steve. > > On 16 Oct 2009, at 17:09, Edmund Craske wrote: > >> >> I'm not really clued up on the underlying stuff that could be >> causing your >> problem, but have you tried things like creating a new user account >> to see >> if the problem still happens there? If it does, I reckon something >> broke in >> your upgrade - if you have a spare external HDD to do an install on >> (or a >> backup of your current install) I would suggest a clean install to >> see if >> that fixes it. >> >> On a reread of your initial mail you talk of saving images/videos and >> trying to view them with Preview - are you only referring to files >> that you >> are saving out of Entourage, or could they have come from anywhere >> like >> being downloaded using Safari/Firefox, or being copied from another >> computer with e.g. a USB stick? >> >> It shouldn't be too hard to gradually diagnose where the problem lies, >> given enough resources! >> >> Ed >> >> Steve Davies wrote: >>> Funny, I was thinking of migrating to mail and will be doing this >>> anyway, so >>> your advice will be taken. >>> However, I doubt this will cure / change, the other elements of my >>> issue, >>> (Unable to view files in preview etc.) >>> >>> Thanks. >>> >>> >>> >>> >>> >>> On 16/10/09 12:35, "James (macworkshop.co.uk)" <[email protected] >>>> >>> wrote: >>> >>>> My advice: Migrate to Mail. Entourage is a hideous, bloated mess >>>> that >>>> adheres to virtually none of Apples' software guidelines. Apps that >>>> adhere to the guidelines continue to work properly after OS updates. >>>> >>>> >>>> On Oct 16, 9:06 am, Steve Davies <[email protected]> >>>> wrote: >>> >>>>> Before I upgraded to snow leopard I was able to open .jpg and movie >>>>> attachments from within the mail application, (Entourage.) this >>>>> is no longer >>>>> possible. >>>>> >>>>> Equally, images and movie files saved to a folder will not open >>>>> in preview, >>>>> (They will if I drag them into iPhoto or another application.) >>>>> >>>>> Even if I open the quicktime player, select the movie file and >>>>> hit run, all >>>>> I get is a small black rectangle on my screen but no acyual >>>>> visuals. >>>>> >>>>> Is anyone else having the same problem and is there a simple fix? >>>>> (I hope >>>>> it's just a setting that needs to be changed.) >>>>> >>>>> Thanks, >>>>> >>>>> Steve. >>>>> >>> >>> >>> >>>> >> >> >>> > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB -~----------~----~----~----~------~----~------~--~---
