Folks,

Further to the exchange below ====== and several constructive response emails 
from the group, (Thank you.) I switched from Entourage to Apple mail and bingo, 
problem solved.

However, While I still wish to keep Microsoft office 2004 I have been unable to 
find a way of uninstalling Entourage on it's own, any advice?

Thanks,

Steve.

==================


I have been using this account and address for some time on my Apple Mac via 
Microsoft's Entourage email client. I recently switched to Apples mail client 
and all still works well EXCEPT that I keep getting repeat email messages the 
day after I heave read and deleted them from the Apple client. I just went on 
line and checked my BT Yahoo inbox and old messages are still in there, it 
would appear that deleting them from my Apple mail account does not delete them 
from the BT in box like it did when I was using Entourage. How canI fix this?
Thank you.
Begin forwarded message:

> From: Steve Davies <[email protected]>
> Date: 16 October 2009 17:25:23 GMT+01:00
> To: [email protected]
> Subject: Re: [sussex_mug] Re: Snow leopard & viewing attachments
> 
> Hi Ed,
> 
> The files can be from anywhere, and stored in a folder unrelated to Entourage.
> 
> Steve.
> 
> On 16 Oct 2009, at 17:09, Edmund Craske wrote:
> 
>> 
>> I'm not really clued up on the underlying stuff that could be causing your
>> problem, but have you tried things like creating a new user account to see
>> if the problem still happens there? If it does, I reckon something broke in
>> your upgrade - if you have a spare external HDD to do an install on (or a
>> backup of your current install) I would suggest a clean install to see if
>> that fixes it.
>> 
>> On a reread of your initial mail you talk of saving images/videos and
>> trying to view them with Preview - are you only referring to files that you
>> are saving out of Entourage, or could they have come from anywhere like
>> being downloaded using Safari/Firefox, or being copied from another
>> computer with e.g. a USB stick?
>> 
>> It shouldn't be too hard to gradually diagnose where the problem lies,
>> given enough resources!
>> 
>> Ed
>> 
>> Steve Davies wrote:

>>> Funny, I was thinking of migrating to mail and will be doing this anyway, so
>>> your advice will be taken.
>>> However, I doubt this will cure / change, the other elements of my issue,
>>> (Unable to view files in preview etc.)
>>> 
>>> Thanks.
>>> 
>>> 
>>> 
>>> 
>>> 
>>> On 16/10/09 12:35, "James (macworkshop.co.uk)" <[email protected]>
>>> wrote:
>>> 
>>>> My advice: Migrate to Mail. Entourage is a hideous, bloated mess that
>>>> adheres to virtually none of Apples' software guidelines. Apps that
>>>> adhere to the guidelines continue to work properly after OS updates.
>>>> 
>>>> 
>>>> On Oct 16, 9:06 am, Steve Davies <[email protected]>
>>>> wrote:
>>> 
>>>>> Before I upgraded to snow leopard I was able to open .jpg and movie
>>>>> attachments from within the mail application, (Entourage.) this is no 
>>>>> longer
>>>>> possible.
>>>>> 
>>>>> Equally, images and movie files saved to a folder will not open in 
>>>>> preview,
>>>>> (They will if I drag them into iPhoto or another application.)
>>>>> 
>>>>> Even if I open the quicktime player, select the movie file and hit run, 
>>>>> all
>>>>> I get is a small black rectangle on my screen but no acyual visuals.
>>>>> 
>>>>> Is anyone else having the same problem and is there a simple fix? (I hope
>>>>> it's just a setting that needs to be changed.)
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Steve.
>>>>> 
>>> 
>>> 
>> 
> 


--~--~---------~--~----~------------~-------~--~----~
You received this message because you are subscribed to the Google Groups 
"Sussex Mac User Group" group.
 To post to this group, send email to [email protected]
 To unsubscribe from this group, send email to [email protected]
 For more options, visit this group at 
http://groups.google.com/group/smug?hl=en-GB
-~----------~----~----~----~------~----~------~--~---

Reply via email to