Hi Virignia

I'm glad the PMU reset had an effect. As Sam says get it over to the
Apple Store or any repair centre for them to sort it under the
warranty. While you have a working machine make sure you do a backup
and get any files off you might need for the next 2-3 days while it is
in for repair.

Cheers
Benjamin


2009/12/12 Virginia <[email protected]>:
> Thanks very much for your excellent advice, Benjamin.  I am amazed.  It was
> dead...and now it is working again after following your very clear
> instructions.   Why did this happen?  Is there anything I should do to
> ensure it doesn't happen again?  At the top left of screen where there is an
> icon of battery, it has said 'calculating' for past 5 minutes.  If I click
> on battery it says 0% but the MagSafe power adapter is now showing an orange
> light whereas before it wasn't showing anything.
>
> 2009/12/12 Benjamin Stanley <[email protected]>
>>
>> Hi Virginia
>>
>> It sounds like you power unit is broken or the computer needs to have
>> its Power Management Unit reset.
>>
>> I assume your macbook is one with a fixed battery, i.e. one you cannot
>> remove yourself? If it is then try the following. Be sure to read the
>> instructions then give it a go, it is important to do the steps in the
>> right order and exactly as they are written here...
>>
>> 1. Shut down the computer. (unless it is already off of course!)
>> 2. Plug in the MagSafe power adapter to a power source, connecting it
>> to the Mac if its not already connected.
>> 3. On the built-in keyboard, press the (left side) Shift-Ctrl-Alt keys
>> and the power button at the same time.
>> 4. Release all the keys and the power button at the same time.
>> 5. Press the power button to turn on the computer.
>>
>> If your computer has a removable battery let us know as the procedure
>> is different.
>>
>> Cheers
>> Benjamin
>>
>>
>>
>> 2009/12/12 Virginia <[email protected]>:
>> > My beautiful new (4 month old PowerBook) has now died.  No life in it at
>> > all.  First signs of sickness : screen said not charging, then green
>> > light
>> > went out, then computer died.  To my inexperienced mind, this seems
>> > something to do with power/battery and needs expert repair. Am  I
>> > right?  Is
>> > a genius  bar best place to go?  Or should I ring Apple Care as it is
>> > under
>> > guarantee?   My other question to smuggers is : how do I use MY BOOK
>> > backups
>> > on my old G5 which fortunately is still functioning (just).   Which bits
>> > should I drag over - what I need are documents, contacts, diary.
>> > Fortunately email is not a problem as I use gmail which is  internet
>> > based.   Advice would be much appreciated.
>> >
>> > --
>> >
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>> > "Sussex Mac User Group" group.
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>> >
>>
>>
>>
>> --
>> Benjamin Stanley - Technical Director - Trilby Multimedia
>> 47-49 Loveday Street, Birmingham, B4 6NR
>> Telephone: 0121 333 6860      www.trilby.co.uk
>>
>> --
>>
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>>
>
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-- 
Benjamin Stanley - Technical Director - Trilby Multimedia
47-49 Loveday Street, Birmingham, B4 6NR
Telephone: 0121 333 6860      www.trilby.co.uk

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