On 19 Apr 2010, at 12:38, Virginia wrote: > Has anybody else got a Canon printer that refuses to print? Mine is a Pixma > IP4000 and has worked fine in the past and still prints a test page but now > for some unknown reason will not commuicate with my Mac (OSX 10.6.3) I > suspect this has happened because of a software update. I have contacted > Canon and they suggest downloading drivers from their website, but I cannot > find a driver for 10.6.3. Any suggestions?
Virginia, Back to Basics. Are the documents you haven't been able to print sitting in the print queue? System Prefs, Print & Fax, Open Print Queue. Make sure that the print queue hasn't been paused - green button should have legend 'Pause Printer'. If the print queue for your printer is OK, is the printer showing as a device in System Profiler, USB, USB Device Tree? Did you instal the recent Canon print drivers update via the Apple Software Update process as this might have deleted support for your printer? According to Canon there isn't a Snow Leopard print driver but I'd have thought the most recent Canon driver should work - 4.8.3 but you need to get it from the Canon USA web site as that for Europe is only version 4.19 dating from 2006. I've had an iP3000 printing with Snow Leopard with version 4.8.3 so it should work for you to I'd have thought, but Canon isn't good on software. Regards, Tony -- Tony Crooks <mailto: [email protected]> 53 Mendip Avenue Eastbourne BN23 8HP Mob: 07590508079 Tel: 01323-460789 -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
