:-) Having worked as a programmer for many years I'd agree - the things that 
users can do in a few minutes is often something to behold!

As to the upgrade. Yea, but, no but, yea but. That's the thing - you are 
talking about a Mac there. There is no change of screen resolution, or 
Devonthink running in the background, or a background auto-updater on an 
iPhone. Everything in the background is under Apple's control - until iOS4 
anyway. So what causes such wide ranging experiences of an upgrade?

I suppose we'll never know... he said philosophically.

Stephen

On 24 Jun 2010, at 11:56, Jason Davies wrote:

> [email protected] wrote:
>> I had decided to upgrade my iPod touch 2G the day I saw iOS 4 was released 
>> (I'm like that!). I clicked the update button, clicked on my 'Caffeine' menu 
>> bar item to stop my Mac going to sleep and just left them both to get on 
>> with it. One or two hours later I returned and all was done and dusted and 
>> I've been using it since just fine. If I had read the experiences relayed 
>> here over the last few days I would probably have waited until 4.1 was 
>> released! How can the experience be so different - it's not as though it's 
>> the Mac with extensions, plug-ins, strange login processes, background 
>> utility applications and more running on the device being upgraded?
>> 
>> It's definitely more sluggish than iPhone OS 3.1.3 but not consistently so. 
>> Sometimes it's just as fast as 3.1.3 and then slower when doing the same 
>> thing again. Odd. I haven't spotted any pattern yet, but I really appreciate 
>> the folders but a shame about missing even a bit of simple multitasking for 
>> a few things (not that I'd ever missed it) and changing the wallpaper. Apart 
>> from the rearrangement of Settings I haven't noticed big differences yet. 
>> I'll be better placed to know what subtleties I might find when I read the 
>> User Guide ...
>>   
> it can be so many things though -- a combination of different settings that 
> clash, routers that have slight variations on DHCP leases, etc etc. I used to 
> beta-test for a very respected Mac company and in every cycle there would be 
> something you just didn't expect (like me switching monitor resolutions to a 
> particular setting, from a particular setting) that would throw up a weird 
> bug. And beta-testers are sometimes the worst people because they often have 
> good kit and know what they're doing. I hadsomeone the other day say "oh, I 
> can't use Macs, they're so difficult' when presented with my laptop. I said, 
> don't worry, it's not difficult.
> 
> Within three seconds she had accidentally activated Expose, then Dashboard. 
> Then, when I got them out of the way, she tried to scroll but hit the almost 
> invisible Devonthink drag tab on the side of the screen which led to 
> confusing results. Before she gave up (about ten seconds into the experiment) 
> Microsoft auto-updater had sprung into life and taken over the screen.
> 
> Newbies/non-geeks just attract these things. And theyare not usually 
> beta-testers!

"The costs are such that my department is not so much the department of energy 
and climate change, as the department of nuclear legacy and bits of other 
things," - Chris Hune, June 2010

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