Hi Catherine

By all accounts this method works:

http://discussions.apple.com/message.jspa?messageID=11734749#11734749

Pat

Catherine Hunt wrote:
Thank you to everyone for your helpful advice. The outcome is that I have now 
tried twice to install the update. The first time, after about 12 hours of it 
hanging on backup, I stopped it. I restarted it a bit later, and left it to its 
own devices  overnight. This morning it was still hanging on the backup, so I 
left it alone. The next time I went to the computer it said that the sync was 
complete, but, in fact, it hasn't installed 4.0.

So - I'm back to square one, and I'm going to try again in a few weeks time. I had been looking forward to having folders, but, hey, I'll just continue using Spotlight to find my apps.
Thank you again!

Best wishes
Catherine

On 23 Jun 2010, at 09:37, Jason Davies wrote:



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