Thank you to everyone for your helpful advice. The outcome is that I have now 
tried twice to install the update. The first time, after about 12 hours of it 
hanging on backup, I stopped it. I restarted it a bit later, and left it to its 
own devices  overnight. This morning it was still hanging on the backup, so I 
left it alone. The next time I went to the computer it said that the sync was 
complete, but, in fact, it hasn't installed 4.0.

So - I'm back to square one, and I'm going to try again in a few weeks time. I 
had been looking forward to having folders, but, hey, I'll just continue using 
Spotlight to find my apps. 

Thank you again!

Best wishes
Catherine 


On 23 Jun 2010, at 09:37, Jason Davies wrote:

> I'm hearing that it's a mixed blessing on 3G rather than 3GS. supposedly beds 
> down better if you do a restore. 
> 
> From my iPhone 
> 
> On 23 Jun 2010, at 09:12, "Michael Dennis - Fanchants.com" 
> <[email protected]> wrote:
> 
>> ahh yes, sorry. i only have a 3g myself :)
>> 
>> Michael
>> 
>> 
>> On 23 Jun 2010, at 08:48, Pat Wilson wrote:
>> 
>>> Thanks Michael
>>> 
>>> However it will be a more positive review as he's talking about a 3GS ;-)
>>> 
>>> Pat
>>> 
>>> On 23 Jun 2010, at 08:09, "Michael Dennis - Fanchants.com"
>>> <[email protected]> wrote:
>>> 
>>>>> I read this directly after Pats insightful post. It gives a more positive 
>>>>> view from someone whose been using it for a couple of weeks. Reads a 
>>>>> little like an Apple ad, but I like a good Apple ad  :)
>>>>> 
>>>>> 
>>>>> http://www.zdnet.com/blog/mobile-gadgeteer/who-needs-a-new-iphone-when-you-have-ios4/3454
>>>>> 
>>> 
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