Thank you both, that's brilliant - two answers in less than 20 minutes. Wouldn't get this kind of support if I paid for it! I think I will disable the program today (it comes with an uninstaller file).
I would still be interested to hear any other opinions though, I must have missed Sam's mail. Can anyone tell me how to get feedback from the computer after a freeze? David On 3 December 2010 08:54, Phil Tomlinson <[email protected]>wrote: > "Twas Sam himself that advised getting rid of Rapport on these pages some > weeks ago. I had it with NatWest for about a year and didn't suffer any very > noticeable problems, but since uninstalling it I believe everything has got > just a bit faster... > > Phil T > > > On 3 Dec 2010, at 08:50, Chris Staples wrote: > > > I ran Rapport for approx. 4 hours a few months back. As my machine fought > back in a grindingly slow way I disabled it and have left it like that ever > since. I still growl every time I log in to my Alliance and Leicester > account and get invited to employ it to assist me in keeping myself safe. > > > > So to sum up I would leave it alone - not sure what everyone else thinks? > > > > Chris > > > > On 3 Dec 2010, at 08:32, David Ransom wrote: > > > >> Hi, I am having occasional problems (maybe once or twice a day) with > freezes on my iMac. The only way to get out of it appears to be to shut down > with the power button on the back and restart. > >> > >> On the worst occasions (much less often fortunately) it freezes up and > the whole screen becomes a pale grey blank! > >> > >> OSX 10.6.5 / iMac 2.66 GHz Intel Core 2 Duo / 4 GB 800 MHz DDR2 SDRAM > >> > >> I don't know what to do to access a "report" of what was happening at > the time of the freeze. > >> > >> I am running "Rapport" a free security program recommended by Santander > bank and am a bit suspicious that it may be causing the problem. > >> > >> The last time it happened all I was doing was scrolling through sale > items on Amazon's website and nothing else was running on the Mac that I was > aware of. Can anyone advise? > >> > >> Thank you. > >> > >> David > >> > >> -- > >> You received this message because you are subscribed to the Google > Groups "Sussex Mac User Group" group. > >> To post to this group, send an email to [email protected]. > >> To unsubscribe from this group, send email to > [email protected] <smug%[email protected]>. > >> For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > > > > -- > > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > > To post to this group, send an email to [email protected]. > > To unsubscribe from this group, send email to > [email protected] <smug%[email protected]>. > > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To post to this group, send an email to [email protected]. > To unsubscribe from this group, send email to > [email protected] <smug%[email protected]>. > For more options, visit this group at > http://groups.google.com/group/smug?hl=en-GB. > > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To post to this group, send an email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/smug?hl=en-GB.
