I seem to find myslef in some sort of loop. According to http://www.whois.com , my wife’s hotel website is hosted by http://www.globalwebcity.com. They are apparently based in Portslade, near Brighton. However it is proving impossible to contact them. There are two telephone numbers I have managed to find online: 01273 704975 and 0870 235 2121. The first number just rings and rings, whilst the second number rings once and then cuts out.

Email contact is equally difficult. [email protected] is immediately returned unknown. The other email address I have used is [email protected] , which gives an automated reply promising to contact as soon as possible - that was ten days ago.

The person who set up the hotel’s website has long since disappeared and he/she seems to have removed all the paperwork relating to the website so I am unable to log in to the existing client area at GlobalCityWeb.

I have created a new hotel website using Rapidweaver on my iMac, which I intend to host on Little Oak. However I cannot proceed without co- operation from GlobalWebCity.

Can anyone help? Our current website is badly out of date, and is causing severe problems for the hotel. We cannot - it appears - do anything without GlobalCityWeb’s co-operation.

Martin



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