The two web sites, globalwebcity.com and globalwebcity.co.uk look identical. 
Here is the whois for for the former:

$ whois globalwebcity.com

...

   Domain Name: GLOBALWEBCITY.COM
   Registrar: TUCOWS INC.
   Whois Server: whois.tucows.com
   Referral URL: http://domainhelp.opensrs.net
   Name Server: NS1.CYBACORE.COM
   Name Server: NS1.POBOXHOSTING.COM
   Status: clientTransferProhibited
   Status: clientUpdateProhibited
   Updated Date: 05-aug-2010
   Creation Date: 20-apr-2006
   Expiration Date: 20-apr-2011

...

Registrant:
 Palacepier Media
 Media House
 38 Brambletyne Avenue
 East Saltdean, East Sussex BN41 9AW
 GB

 Domain name: GLOBALWEBCITY.COM


 Administrative Contact:
    Manager, Administration  [email protected]
    Media House
    38 Bramble tyne Avenue
    East Saltdean, East Sussex BN2 8EJ
    GB
    +44.08443576557    Fax: +44.08445046547

 Technical Contact:
    Department, Technical  [email protected]
    Media House
    38 Brambletyne Avenue
    East Saltdean, East Sussex BN2 8EJ
    GB
    +44.08443576557    Fax: +44.08445046547



 Registration Service Provider:
    Fasthosts Internet Limited, [email protected]
    +44.8708883600
    +44.8708883760 (fax)
    http://www.Fasthosts.co.uk



 Registrar of Record: TUCOWS, INC.
 Record last updated on 05-Aug-2010.
 Record expires on 20-Apr-2011.
 Record created on 20-Apr-2006.

 Registrar Domain Name Help Center:
    http://tucowsdomains.com

 Domain servers in listed order:
    NS1.CYBACORE.COM
    NS1.POBOXHOSTING.COM


 Domain status: clientTransferProhibited
                clientUpdateProhibited

...

Paul

On 14 Feb 2011, at 16:16, Paul Russell wrote:

> Might they be the same people as globalwebcity.com ? whois gives contact 
> details in Brighton, which seems too much of a coincidence.
> 
> Paul
> 
> On 14 Feb 2011, at 14:22, Martin Douglas wrote:
> 
>> I seem to find myslef in some sort of loop. According to 
>> http://www.whois.com, my wife’s hotel website is hosted by 
>> http://www.globalwebcity.com. They are apparently based in Portslade, near 
>> Brighton. However it is proving impossible to contact them. There are two 
>> telephone numbers I have managed to find online: 01273 704975 and 0870 235 
>> 2121. The first number just rings and rings, whilst the second number rings 
>> once and then cuts out.
>> 
>> Email contact is equally difficult. [email protected] is 
>> immediately returned unknown. The other email address I have used is 
>> [email protected], which gives an automated reply promising to 
>> contact as soon as possible - that was ten days ago.
>> 
>> The person who set up the hotel’s website has long since disappeared and 
>> he/she seems to have removed all the paperwork relating to the website so I 
>> am unable to log in to the existing client area at GlobalCityWeb.
>> 
>> I have created a new hotel website using Rapidweaver on my iMac, which I 
>> intend to host on Little Oak. However I cannot proceed without co-operation 
>> from GlobalWebCity.
>> 
>> Can anyone help? Our current website is badly out of date, and is causing 
>> severe problems for the hotel. We cannot - it appears - do anything without 
>> GlobalCityWeb’s co-operation.
>> 
>> Martin
>> 
> 

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