Might they be the same people as globalwebcity.com ? whois gives contact 
details in Brighton, which seems too much of a coincidence.

Paul

On 14 Feb 2011, at 14:22, Martin Douglas wrote:

> I seem to find myslef in some sort of loop. According to 
> http://www.whois.com, my wife’s hotel website is hosted by 
> http://www.globalwebcity.com. They are apparently based in Portslade, near 
> Brighton. However it is proving impossible to contact them. There are two 
> telephone numbers I have managed to find online: 01273 704975 and 0870 235 
> 2121. The first number just rings and rings, whilst the second number rings 
> once and then cuts out.
> 
> Email contact is equally difficult. [email protected] is 
> immediately returned unknown. The other email address I have used is 
> [email protected], which gives an automated reply promising to 
> contact as soon as possible - that was ten days ago.
> 
> The person who set up the hotel’s website has long since disappeared and 
> he/she seems to have removed all the paperwork relating to the website so I 
> am unable to log in to the existing client area at GlobalCityWeb.
> 
> I have created a new hotel website using Rapidweaver on my iMac, which I 
> intend to host on Little Oak. However I cannot proceed without co-operation 
> from GlobalWebCity.
> 
> Can anyone help? Our current website is badly out of date, and is causing 
> severe problems for the hotel. We cannot - it appears - do anything without 
> GlobalCityWeb’s co-operation.
> 
> Martin
> 

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