They seem to be affiliated with City Studios, a web design agency in
Brighton - there's a link to them on the main page -
http://www.citydesignstudios.co.uk/. I say that because elsewhere
there are testimonials for the hosting AND design services. Worth a
go, anyway.

Failing that, is there a form you can fill in saying you want to order
something from them and pay them lots of money. In my experience that
usually gets people's attention more quickly - then you can talk to
them about what you really need.

Rob
-----------------
Rob Beattie
Freelance writer and book author
www.robbeattie.com
07769 902820
Twitter: @robbeattie



On 14 February 2011 14:22, Martin Douglas <[email protected]> wrote:
> I seem to find myslef in some sort of loop. According to
> http://www.whois.com, my wife’s hotel website is hosted by
> http://www.globalwebcity.com. They are apparently based in Portslade, near
> Brighton. However it is proving impossible to contact them. There are two
> telephone numbers I have managed to find online: 01273 704975 and 0870 235
> 2121. The first number just rings and rings, whilst the second number rings
> once and then cuts out.
>
> Email contact is equally difficult. [email protected] is
> immediately returned unknown. The other email address I have used is
> [email protected], which gives an automated reply promising to
> contact as soon as possible - that was ten days ago.
>
> The person who set up the hotel’s website has long since disappeared and
> he/she seems to have removed all the paperwork relating to the website so I
> am unable to log in to the existing client area at GlobalCityWeb.
>
> I have created a new hotel website using Rapidweaver on my iMac, which I
> intend to host on Little Oak. However I cannot proceed without co-operation
> from GlobalWebCity.
>
> Can anyone help? Our current website is badly out of date, and is causing
> severe problems for the hotel. We cannot - it appears - do anything without
> GlobalCityWeb’s co-operation.
>
> Martin
>
>
>
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