In my experience it just takes a little patience to guide people through
downloading the software for remote access over the phone. Some clients have
taken up to half an hour to download & install teamviewer but you get there in
the end.
Regards
Sam
MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development
Sam Mullen ACMT
+44 (0)7747778022
[email protected]
www.macambulance.co.uk
MacAmbulance Ltd. is a registered company in England & Wales, registration
number 8466597
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On 11 Aug 2014, at 09:16, Tony Crooks <[email protected]> wrote:
> It's possible but she is an elderly woman and I'm not absolutely sure that
> re,ore access is a possible.
>
> On 11 Aug 2014, at 09:10, Sam - MacAmbulance <[email protected]> wrote:
>
>> Are you sure a home visit is necessary? Most software issues can be resolved
>> remotely via teamviewer.
>
> Regards,
>
> Tony
> --
> Tony Crooks
> ----------------------------------
> 53 Mendip Avenue * Eastbourne * BN23 8HP
> Mob: 07428706227 > Tel: 01323-460789
> <mailto: [email protected]>
>
>
>
> Regards,
>
> Tony
> --
> Tony Crooks
> ----------------------------------
> 53 Mendip Avenue * Eastbourne * BN23 8HP
> Mob: 07428706227 > Tel: 01323-460789
> <mailto: [email protected]>
>
>
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