My OH's parents took about 45 minutes just to get to the webpage to begin downloading teamviewer... Visiting can sometimes work be the quicker option.
On 11 August 2014 09:26, Tony Crooks <[email protected]> wrote: > The difference between us is that she specifically wants a home visit. She > might subsequently be persuaded that remote access is a viable future > possibility. > > On 11 Aug 2014, at 09:17, Sam - MacAmbulance <[email protected]> > wrote: > > In my experience it just takes a little patience to guide people through > downloading the software for remote access over the phone. Some clients > have taken up to half an hour to download & install teamviewer but you get > there in the end. > > Regards > > Sam > [image: MacAmbulance][image: facebook] > <http://www.facebook.com/macambulance>[image: twitter] > <http://www.twitter.com/macambulance>[image: linkedin] > <http://uk.linkedin.com/in/macambulance/>MacAmbulance Ltd.Providing > Affordable Mac/PC Support and Web Development*Sam Mullen ACMT* > +44 (0)7747778022 > [email protected] > www.macambulance.co.uk > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. If you have received this email in > error please notify the sender and delete the email immediately. > > On 11 Aug 2014, at 09:16, Tony Crooks <[email protected]> wrote: > > It’s possible but she is an elderly woman and I’m not absolutely sure that > re,ore access is a possible. > > On 11 Aug 2014, at 09:10, Sam - MacAmbulance <[email protected]> > wrote: > > Are you sure a home visit is necessary? Most software issues can be > resolved remotely via teamviewer. > > > Regards, > > Tony > -- > Tony Crooks > ---------------------------------- > 53 Mendip Avenue • Eastbourne • BN23 8HP > Mob: 07428706227 > Tel: 01323-460789 > <mailto: [email protected]> > > > > Regards, > > Tony > -- > Tony Crooks > ---------------------------------- > 53 Mendip Avenue • Eastbourne • BN23 8HP > Mob: 07428706227 > Tel: 01323-460789 > <mailto: [email protected]> > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. > > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. > > > Regards, > > Tony > -- > Tony Crooks > ---------------------------------- > 53 Mendip Avenue • Eastbourne • BN23 8HP > Mob: 07428706227 > Tel: 01323-460789 > <mailto: [email protected]> > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/smug. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
