.... although I'm a little thrown by your references to the OpenReach modem?!

I don't think I have one. 
The PlusNet fibre router plugs directly in to a dual socket (ie, no micro 
filter needed. It has Openreach printed on it) where the line comes in to the 
house. 

Aside from that I don't seem to have any OpenReach modem that I can see. 

?

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