For those with a dark sense of humour, here's a summary of my dealings
with Apple.
Went to the 'chat' option online, and selected start-up problems. It
then insisted on a serial number, and helpfully told me where to find it
via About this Mac (on the machine that won't start). Undaunted, I dug
out a record of it from somewhere and was fulsomely welcomed by
'Michael'. He asked for the OS and serial number and told me it was
visible under 'About this Mac', so I gently reminded him it wasn't
starting up but we got past that.
I told him amongst other things that it's not the display as I've
checked with another one, and that didn't work either. He said not to
worry I was in safe hands. Two minutes later he's saying they don't
support it but they have sent me some articles which might be helpful.
He sent two: one was a list of 'obsolete products' (ie, we're not
helping) and the other was how to get a display working again.
Fabulous stuff.
cheers
J
On 4 May 2018, at 16:43, Jason Davies wrote:
Hi gang
Very worried for my 2010 Mac Pro here. The screen suddenly went dark.
The fans still run, and it still powers on and off but no chime. No
power comes through the USB ports and my laptop can't connect to it on
the local network. I've done an SMC reset but not sure what else I can
do. I'm guessing it's the CPU or the graphics card but if the latter,
surely it would start up in headless mode (or would it?). Anyone able
to help me work it out without carting all 16kg of it to a repair
shop?
cheers
J
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