Difficult to say but Apple support won’t even entertain offering any advice beyond a simple copy/paste for a 2010 model.
Easiest resolution would be RAM, then CPU, then RAM/CPU riser card, then logic baord Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 <tel://+447747778022> [email protected] <mailto:[email protected]> www.macambulance.co.uk <http://www.macambulance.co.uk/> MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 4 May 2018, at 17:03, Jason Davies <[email protected]> wrote: > > I didn't expect them to, but I was hoping for some clues about whether it's > the graphics card or the CPU. Are you saying it's probably the latter? > > cheers > J > On 4 May 2018, at 17:01, Sam - MacAmbulance wrote: > > TBH Apple aren’t going to want to know about a 2010 model, even 2011 iMacs > are vintage so not covered at all, even for out of warranty repairs. > > Sam > > MacAmbulance Ltd. > Providing Affordable Mac/PC Support and Web Development > > Sam Mullen > +44 (0)7747778022 <tel://+447747778022> > [email protected] <mailto:[email protected]> > www.macambulance.co.uk <https://www.macambulance.co.uk/> > MacAmbulance Ltd. is a registered company in England & Wales, registration > number 8466597 > > This email is intended solely for the addressed recipients and may contain > privileged or confidential information. > If you have received this email in error please notify the sender and delete > the email immediately. > > >> On 4 May 2018, at 16:50, Jason Davies <[email protected] >> <mailto:[email protected]>> wrote: >> >> For those with a dark sense of humour, here's a summary of my dealings with >> Apple. >> >> Went to the 'chat' option online, and selected start-up problems. It then >> insisted on a serial number, and helpfully told me where to find it via >> About this Mac (on the machine that won't start). Undaunted, I dug out a >> record of it from somewhere and was fulsomely welcomed by 'Michael'. He >> asked for the OS and serial number and told me it was visible under 'About >> this Mac', so I gently reminded him it wasn't starting up but we got past >> that. >> >> I told him amongst other things that it's not the display as I've checked >> with another one, and that didn't work either. He said not to worry I was in >> safe hands. Two minutes later he's saying they don't support it but they >> have sent me some articles which might be helpful. He sent two: one was a >> list of 'obsolete products' (ie, we're not helping) and the other was how to >> get a display working again. >> >> Fabulous stuff. >> >> cheers >> J >> >> On 4 May 2018, at 16:43, Jason Davies wrote: >> >> Hi gang >> >> Very worried for my 2010 Mac Pro here. The screen suddenly went dark. The >> fans still run, and it still powers on and off but no chime. No power comes >> through the USB ports and my laptop can't connect to it on the local >> network. I've done an SMC reset but not sure what else I can do. I'm >> guessing it's the CPU or the graphics card but if the latter, surely it >> would start up in headless mode (or would it?). Anyone able to help me work >> it out without carting all 16kg of it to a repair shop? >> >> cheers >> J >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send an email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/smug >> <https://groups.google.com/group/smug>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/smug >> <https://groups.google.com/group/smug>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/smug > <https://groups.google.com/group/smug>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/smug > <https://groups.google.com/group/smug>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
