On my 2012 MacBook Pro running 10.14.6, I normally have a bunch of printers set up - my home printer, the printer at my office (remember offices?), other printers that have been seen occasionally.

Yesterday I went to print a PDF, for the first time in a week or two, and Preview hung - spinning pizza. It was a complex PDF, so I thought the problem might be with Preview; force quit, tried again. Same result. This time I left it much longer and eventually it announced that there were no printers set up, would I like to add one?

So I tried to add a printer, and there was another long display of spinning pizza, and eventually it offered me the printer I have connected. I tried to add that, another long delay, until it informed that "can't install the software because it is not currently available from the software update server". I know this isn't true, because I can install it on another computer.

I tried again, exactly the same; I restarted the computer, tried again, exactly the same.

My best guess is that some printer configuration files somewhere are corrupted, and this is why I've not only lost my previous printer setups, but am unable to add new ones.

AFAIK I haven't installed any updates since I last printed (although I have restarted the MBP at least once since then).

Does anyone know where I should start, in order to debug this?

TIA,

Ben

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