Wish I had thought to ask Sam when my printer started to play up. I scrapped it and got another. Fortunately I still have it so will try Sam’s magic method. Virginia
> On 21 May 2021, at 16:13, Ben Rubinstein <[email protected]> wrote: > > Amazing - that fixed it, thanks Sam! > > Classic programmers at work; obviously aware that the system is sufficiently > fragile that it can get screwed up, can't figure out how to make it robust, > so put it in a very subtle, easy-if-you-know-it command to unscrew it... > > thanks very much > > Ben > >> On 21/05/2021 13:19, Sam - MacAmbulance wrote: >> Try System Preferences > Print & Scanner > right-click the whitespace in >> the printer list > Reset Printing System >> See if that helps >> *_* >> >> Regards >> Sam Mullen >> +44 (0)7747778022 <tel://+447747778022> >> [email protected] <mailto:[email protected]> >> www.macambulance.com <http://www.macambulance.com> >> MacAmbulance >> MacAmbulance Ltd. >> Providing Affordable Mac/PC Support and Web Development >> MacAmbulance Ltd. is a registered company in England & Wales, registration >> number 8466597 >> This email is intended solely for the addressed recipients and may contain >> privileged or confidential information. >> If you have received this email in error please notify the sender and delete >> the email immediately. >>>> On 21 May 2021, at 12:49, Derek Cross <[email protected] >>>> <mailto:[email protected]>> wrote: >>> >>> Have you tried printing via Acrobat (rather than Preview)? >>> Cheers, >>> Derek >>> >>>> On 21 May 2021, at 10:13, Ben Rubinstein <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> >>>> On my 2012 MacBook Pro running 10.14.6, I normally have a bunch of >>>> printers set up - my home printer, the printer at my office (remember >>>> offices?), other printers that have been seen occasionally. >>>> >>>> Yesterday I went to print a PDF, for the first time in a week or two, and >>>> Preview hung - spinning pizza. It was a complex PDF, so I thought the >>>> problem might be with Preview; force quit, tried again. Same result. This >>>> time I left it much longer and eventually it announced that there were no >>>> printers set up, would I like to add one? >>>> >>>> So I tried to add a printer, and there was another long display of >>>> spinning pizza, and eventually it offered me the printer I have connected. >>>> I tried to add that, another long delay, until it informed that "can't >>>> install the software because it is not currently available from the >>>> software update server". I know this isn't true, because I can install it >>>> on another computer. >>>> >>>> I tried again, exactly the same; I restarted the computer, tried again, >>>> exactly the same. >>>> >>>> My best guess is that some printer configuration files somewhere are >>>> corrupted, and this is why I've not only lost my previous printer setups, >>>> but am unable to add new ones. >>>> >>>> AFAIK I haven't installed any updates since I last printed (although I >>>> have restarted the MBP at least once since then). >>>> >>>> Does anyone know where I should start, in order to debug this? >>>> >>>> TIA, >>>> >>>> Ben >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "Sussex Mac User Group" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected] >>>> <mailto:[email protected]>. >>>> To view this discussion on the web, visit >>>> https://groups.google.com/d/msgid/smug/86ff8d03-9c43-f2b4-7b6b-5f19d642009c%40cogapp.com >>>> >>>> <https://groups.google.com/d/msgid/smug/86ff8d03-9c43-f2b4-7b6b-5f19d642009c%40cogapp.com>. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Sussex Mac User Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected] >>> <mailto:[email protected]>. >>> To view this discussion on the web, visit >>> https://groups.google.com/d/msgid/smug/696D8276-FC25-481A-855E-ECFE461A1335%40cross1.co.uk >>> >>> <https://groups.google.com/d/msgid/smug/696D8276-FC25-481A-855E-ECFE461A1335%40cross1.co.uk>. >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To view this discussion on the web, visit >> https://groups.google.com/d/msgid/smug/71A4A4CD-2326-4B61-BC64-9C509771D21A%40macambulance.com >> >> <https://groups.google.com/d/msgid/smug/71A4A4CD-2326-4B61-BC64-9C509771D21A%40macambulance.com?utm_medium=email&utm_source=footer>. > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web, visit > https://groups.google.com/d/msgid/smug/67366d5e-4015-678d-5002-264e1d4c7e54%40cogapp.com. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. 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