Have you tried printing via Acrobat (rather than Preview)?
Cheers,
Derek

> On 21 May 2021, at 10:13, Ben Rubinstein <[email protected]> wrote:
> 
> 
> On my 2012 MacBook Pro running 10.14.6, I normally have a bunch of printers 
> set up - my home printer, the printer at my office (remember offices?), other 
> printers that have been seen occasionally.
> 
> Yesterday I went to print a PDF, for the first time in a week or two, and 
> Preview hung - spinning pizza. It was a complex PDF, so I thought the problem 
> might be with Preview; force quit, tried again. Same result. This time I left 
> it much longer and eventually it announced that there were no printers set 
> up, would I like to add one?
> 
> So I tried to add a printer, and there was another long display of spinning 
> pizza, and eventually it offered me the printer I have connected.  I tried to 
> add that, another long delay, until it informed that "can't install the 
> software because it is not currently available from the software update 
> server". I know this isn't true, because I can install it on another computer.
> 
> I tried again, exactly the same; I restarted the computer, tried again, 
> exactly the same.
> 
> My best guess is that some printer configuration files somewhere are 
> corrupted, and this is why I've not only lost my previous printer setups, but 
> am unable to add new ones.
> 
> AFAIK I haven't installed any updates since I last printed (although I have 
> restarted the MBP at least once since then).
> 
> Does anyone know where I should start, in order to debug this?
> 
> TIA,
> 
> Ben
> 
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