Hi

I have shipped in 4 boards with the exact same issue to soekris in Denmark last 
week. And I have one more lying around with the error.
Some of our clients have seen this issue, where it suddenly stopped working, 
and could then not boot back up. We have spend a lot of time to go out and fix 
at random times, and replace the boards. 
Sometimes after they have been turned off for a while they will boot again, but 
then right after a power cycle, go dead again. 
So I had gathered a few from our installations, and where beginning to become a 
big problems as more of them die.

While they have this issue, it can normally also see the Ethernet diodes flash 
randomly at low power.

They all have similar serial number, and have the black heatsink that is just a 
flat plate.

Regards Martin Dahlem

------------------------------

Date: Fri, 09 Jan 2015 14:59:20 -0500
From: Andrew Atrens <[email protected]>
To: Conrad Kostecki <[email protected]>,
        [email protected]
Subject: Re: [Soekris] net6501 error led / no console / doesn't boot
Message-ID: <[email protected]>
Content-Type: text/plain; charset=windows-1252; format=flowed

Hi Conrad,

I did manage to get to uManager - that was sort of a baud issue - I'd up'ed my 
baud rate to 115200 many moons ago and had forgotten about that .. tried a 
number of times and finally came up with the correct incantation of power-cycle 
and key presses.  Used uManager to upload the newest bios into flash, which it 
did.  Browsed through flash and contents seemed reasonable.  Then used that 
bios uploaded into flash to 
update the uManager itself,  which incidentally also worked.    So I 
guess that means that flash is okay, as is the uManager.  Can't say the same 
for the bios or the board, though.  Still same booting problems. 
Apparently the hardware turns on the RED led and the bios turns it off once 
it's ready launch the OS.  I'm guessing something in the bios's board bring up 
sequence is getting stuck - maybe it resets a device and then polls a register 
forever or somesuch. - just a wild guess. Since there's no sign of any kind of 
messages on the console I'm guessing it's getting stuck (presumably waiting for 
unresponsive hardware) almost straightaway.

Let me know how your RMA goes - no sense in both of us paying for shipping if 
it's a lost cause. :)

In the meantime I wouldn't suggest anyone with a production system
net6501 reboot it without having a ready spare. :)

--Andrew



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