Hi Tim,
Is your crash specific to a particular working file? What are the steps to 
reproduce the crash? What version of SI are you using?

Regards,
Chris
Softimage QA Analyst


On 26 Apr, 2012, at 4:14 AM, "Tim Crowson" 
<[email protected]<mailto:[email protected]>> wrote:

I just had the same exact crash again, with no web browser or email client 
running. FWIW.
-Tim

On 4/25/2012 1:58 PM, Matt Lind wrote:
This isn’t a mental ray specific issue.  I have had the same instability when 
using netview or Internet Explorer for general use while writing scripts and 
other basic tasks.  There’s some kind of conflict going on between the 
Softimage core and web services on your computer.

Matt





From: 
[email protected]<mailto:[email protected]>
 [mailto:[email protected]] On Behalf Of Tim Crowson
Sent: Wednesday, April 25, 2012 9:56 AM
To: [email protected]<mailto:[email protected]>
Subject: Never a dull moment in MR land: 'FATAL: mental ray has encountered a 
fatal error condition...'

I'm rendering a frame locally, which renders fine as long as XSI is front and 
center. But on occasion, if I have gmail up and am checking messages while 
rendering in the background, I'll get the following error...

'FATAL: mental ray has encountered a fatal error condition. It has been 
disabled for the rest of this XSI session. Please save your work and contact 
Softimage support'

To which I must add...
'They were forced to eat Robin's minstrels, and there was great rejoicing... 
yay....'

Any idea why this might happen? It's happened twice in the last 24 hours, and 
the only common condition seems to be that I've got Firefox up on top checking 
my email. And don't tell me switch to Arnold. We already know that.
--



Tim Crowson
Lead CG Artist


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Magnetic Dreams Animation Studio, Inc.
2525 Lebanon Pike, Building C. Nashville, TN 37214
Ph  615.885.6801 | Fax  615.889.4768 | 
www.magneticdreams.com<http://www.magneticdreams.com>
[email protected]<mailto:[email protected]>



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