Hi Chris,
I'm afraid there's not a lot to go on. I'll try to see if I can notice a
pattern. Also, the automated reporting system popped up twice and I sent
reports in both times.
- This is with build 10.5.98.0 on Windows 7 64
- It has happened 4 times in the last 48 hours.
- It's not always the same scene file, but it is always with the same
referenced models (which do include ICE instances and strands, non of
which are animated)
- all crashes occurred at the end of a frame (specifically switching to
the next pass), when multiple single-frames passes were selected and I
ran "render selected passes"
- 1 other crash (which resulted in a no explicit error, but just a
'failed to save' dialog) occurred in a blank scene, when launching
Firefox from the taskbar. I only mention this because of what Matt said
about web services... in case that sheds any light.
- In the case of the "Fatal Mental Ray error", 3/4 crashes occurred
while Firefox was in focus, with the render in the background. The 4th
happened without any browser or evident web client running. XSI was the
only 'app' running.
Again, I know that's not very specific. I'll see what else I can
determine if it happens again.
-Tim C.
On 4/25/2012 7:26 PM, Chris Chia wrote:
Hi Tim,
Is your crash specific to a particular working file? What are the steps to
reproduce the crash? What version of SI are you using?
Regards,
Chris
Softimage QA Analyst
On 26 Apr, 2012, at 4:14 AM, "Tim
Crowson"<[email protected]<mailto:[email protected]>>
wrote:
I just had the same exact crash again, with no web browser or email client
running. FWIW.
-Tim
On 4/25/2012 1:58 PM, Matt Lind wrote:
This isn’t a mental ray specific issue. I have had the same instability when
using netview or Internet Explorer for general use while writing scripts and
other basic tasks. There’s some kind of conflict going on between the
Softimage core and web services on your computer.
Matt
From:
[email protected]<mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Tim Crowson
Sent: Wednesday, April 25, 2012 9:56 AM
To: [email protected]<mailto:[email protected]>
Subject: Never a dull moment in MR land: 'FATAL: mental ray has encountered a
fatal error condition...'
I'm rendering a frame locally, which renders fine as long as XSI is front and
center. But on occasion, if I have gmail up and am checking messages while
rendering in the background, I'll get the following error...
'FATAL: mental ray has encountered a fatal error condition. It has been
disabled for the rest of this XSI session. Please save your work and contact
Softimage support'
To which I must add...
'They were forced to eat Robin's minstrels, and there was great rejoicing...
yay....'
Any idea why this might happen? It's happened twice in the last 24 hours, and
the only common condition seems to be that I've got Firefox up on top checking
my email. And don't tell me switch to Arnold. We already know that.
--
Tim Crowson
Lead CG Artist
<mime-attachment.gif>
Magnetic Dreams Animation Studio, Inc.
2525 Lebanon Pike, Building C. Nashville, TN 37214
Ph 615.885.6801 | Fax 615.889.4768 |
www.magneticdreams.com<http://www.magneticdreams.com>
[email protected]<mailto:[email protected]>
--
--
