Some other options:
https://twitter.com/AutodeskCare
[email protected]
The US site has a "I want to speak to a person" option, but I don't know
if that is available on other regional sites.
On 08/01/2013 5:48 AM, Rob Chapman wrote:
sorry no phone numbers just an email form with a support number issued
can be found here
http://subscription.autodesk.com
On 8 January 2013 10:38, Sebastien Sterling
<[email protected]> wrote:
Does anyone have an autodesk support service number or email, i don't seem
to have got one with my purchase conformation, big surprise there...
On 8 January 2013 11:33, Sebastien Sterling <[email protected]>
wrote:
I'm getting the impression that the head of IT is an incredibly obtuse
individual i have the installer, what i need is the administrative rights so
that i can install it or he can install it, but there is where he has my
head in a vice, he's making me jump through every administrative whoop
twice. i like your Idea Dan, i will appeal the trial version idea, but it
will come down to weather this guy in IT wants to bother coming down to give
admin to do so.
On 8 January 2013 11:18, Dan Yargici <[email protected]> wrote:
Could you ask them to install a trial in the meantime?
DAN
On Tue, Jan 8, 2013 at 12:12 PM, Sebastien Sterling
<[email protected]> wrote:
I bought it in the EU and i plan on using it in the EU, the company
nWave, is concerned that me using this personnel license within their
company is ok with autodesk
i need to find some official guidline or confermation from autodesk to
put this at piece. its ridiculously difficult to get in contact with
autodesk, i need this quick
is there an official email for Autodesk subscription / licensing
support?, mine is not a subscription advantage pack, i bought a license.
this situation is obscene. i don't know where to go with this...
On 8 January 2013 10:55, Rob Chapman <[email protected]> wrote:
Hi Sebastien,
if you bought it in EU you can use it in EU, no? thought the issue
was if it was US / EU usage. even then you can grant a temporary
license to yourself to work away from the 'license server' for a month
at a time... am sure AD do not expect you to buy two versions for
inside / outside EU , that would be preposterous...
have you emailed Autodesk subscription / licensing support?
best
Rob
On 8 January 2013 09:36, Sebastien Sterling
<[email protected]> wrote:
Greeting good day good evening everyone, Fellow Softimage users, my
name is
Sebastien Sterling, recently i purchesed my own softimage license so
as i
was going to work for nWave digital a Belgium feature film studio,
and that
i know of no better tool for the work i do, mine is a character
modeling
position.
The place uses maya, but i was told that if i was able to provide my
own
license that this should not be a problem. however there seems to be
a
schism in the company. and the higher up IT peoples stance is: they
require
confirmation from Autodesk that i can use my my license in the this
company.
My question is this, has anyone ever brought their softimage to work
for a
company ? if so how did this come about...\
or
Alternatively, what would autodesks stance be on this, as the issue
seems to
hinge on the leagle ramification of package controls.
I love this package, i bought it, even in these uneasy questionable
times,
and i love this community, please guys, Help me !
