This is kind of amusing considering Autodesk was basically giving away SoftImage with every purchase of Max and Maya. Now, you have to provide your own Soft license?
Not a good precedent to set in my opinion. On Jan 8, 2013 7:13 AM, "Tim Leydecker" <bauero...@gmx.de> wrote: > Hey Sebastian, > > from your previous posts, I could very well read the pressure > and stress this unexpected licensing issue brings. > > Been there. > > Please understand my suggestions as meant to help take away > some of the pressure by pointing out the reason for the delay > lying partially beyond your direct control but in the hands > of Autodesk making it difficult to solve the issue in a timely > manner instead you being stubborn or a diva. Other愀 have to see > the problem correctly to understand your situation correctly. > > When I suggested you look into Maya, I tried to suggest you see > what else you can already set up in your new workspace to help > you work as best as possible and show your Lead you愉e willing > to problem solve, e.g. give yourself comfort and built trust. > > If the issue will take 3 days to solve, how can this downtime > be used to your benefit, what else needs to be done? > > e-mail, project structure, naming conventions, lunch with your > fellow artists, introduction to the team, briefing and looking > into example assets. Memorizing references, collecting new one. > > Get some beers. That helps imho. > > Cheers, > > > tim > > > On 08.01.2013 12:54, Sebastien Sterling wrote: > >> Hello there Tim >> >> I have nothing against the IT department, apparently, and from what i >> have been told this lies more with the individual, who is notoriously >> unhelpful, this is only my second day on >> the job so lets take that with a pinch of salt, however My Lead requested >> politely that he provide some means of contacting autodesk, given he being >> the head of IT should in theory >> have at least some means of contacting them, to which he answer "No I'm >> not going to bother navigating there fucking website" >> >> if you have used softimage in production you would doubtless realise that >> one does not ease back so redely into maya. like using a hammer when you >> are used to a scalpal i only ask >> for the right to use the tool i purchased is this what it has come to? >> cause i think that if this is so you can all pack in your notions that this >> package will endure. >> >> as for my resellers, i bought on the official autodesk webpage for EU and >> ireland. >> >> I am an artist, my tool is softimage, i use it to model characters, and i >> provide my own license, i should not have to be bulied into another widely >> regarded as inferior in this >> domain package. >> >> as for: >> >> This is not obtuse but "boringly difficult to setup" >> >> do you really think this is a valid excuse for a trained individual not >> to do there Job ? >> >> I have nothing against IT, but i just spent 6000 euro to relocate to >> belgium for this compagny but since i had the temerity to but hope I could >> use the software in which i am the >> most confortable i can just fuck off? >> >> I am a young artist, this may not seem much to other people but to me its >> my career, i'm just trying to make my way. >> >> On 8 January 2013 12:19, Tim Leydecker <bauero...@gmx.de <mailto: >> bauero...@gmx.de>> wrote: >> >> Hi Sebastian, >> >> >> be glad you have IT. Please understand the legal consequences for the >> administrator when installing a software and making it available to >> use (via the network) to others than the registered user. >> >> By the book, it would indeed be neccessary to verify if this is a >> license that has to be restricted in access, e.g. even if it is a >> network license, it may only be legit to be used by the registered >> individual but should not be available to other users and therefor >> not show as a desktop link or in their start menu. >> >> This is not obtuse but boringly difficult to setup and maintain in >> a multi-person-multi-machine-__**pipeline and brings the risk of >> ending >> up with files either unacessible to many or even illegal to edit. >> >> I would think that your reseller should be able to provide proof of >> purchase or at least help you with the license transfer to the machine >> that will run the license server for the duration of that job. >> >> The documented license transfer to the new machine/MAC ID could be >> regarded as legit proof of purchase/usage. I would recommend asking >> your reseller for a temp license, thought. >> >> It would be easier to wrap the job without leaving the license behind. >> >> Long story short, that愀 hoops you have to go through due to Autodesk愀 >> licensing policy and it would most likely be seen as helpful if you >> would >> support your IT guys and client in a calm and pro-active manner. >> >> You could at least look into using Maya for the modeling, the asset >> will >> most likely have to be delivered flawlessly as a Maya scene file >> anyway. >> >> If you see benefits in using Softimage, make the benefit felt, >> especially >> if there are stupid licensing problems to start your job with... >> >> >> >> Cheers, >> >> >> tim >> >> >> >> >> >> >> >> On 08.01.2013 11:48, Rob Chapman wrote: >> >> sorry no phone numbers just an email form with a support number >> issued >> can be found here >> >> http://subscription.autodesk._**_com < >> http://subscription.autodesk.**com <http://subscription.autodesk.com>> >> >> On 8 January 2013 10:38, Sebastien Sterling >> <sebastien.sterl...@gmail.com <mailto:sebastien.sterling@** >> gmail.com <sebastien.sterl...@gmail.com>>> wrote: >> >> Does anyone have an autodesk support service number or email, >> i don't seem >> to have got one with my purchase conformation, big surprise >> there... >> >> >> On 8 January 2013 11:33, Sebastien Sterling < >> sebastien.sterl...@gmail.com >> <mailto:sebastien.sterling@**gmail.com<sebastien.sterl...@gmail.com> >> >> >> wrote: >> >> >> I'm getting the impression that the head of IT is an >> incredibly obtuse >> individual i have the installer, what i need is the >> administrative rights so >> that i can install it or he can install it, but there is >> where he has my >> head in a vice, he's making me jump through every >> administrative whoop >> twice. i like your Idea Dan, i will appeal the trial >> version idea, but it >> will come down to weather this guy in IT wants to bother >> coming down to give >> admin to do so. >> >> >> On 8 January 2013 11:18, Dan Yargici < >> danyarg...@gmail.com <mailto:danyarg...@gmail.com>> wrote: >> >> >> Could you ask them to install a trial in the meantime? >> >> DAN >> >> >> On Tue, Jan 8, 2013 at 12:12 PM, Sebastien Sterling >> <sebastien.sterl...@gmail.com <mailto: >> sebastien.sterling@**gmail.com <sebastien.sterl...@gmail.com>>> wrote: >> >> >> I bought it in the EU and i plan on using it in >> the EU, the company >> nWave, is concerned that me using this personnel >> license within their >> company is ok with autodesk >> >> i need to find some official guidline or >> confermation from autodesk to >> put this at piece. its ridiculously difficult to >> get in contact with >> autodesk, i need this quick >> >> is there an official email for Autodesk >> subscription / licensing >> support?, mine is not a subscription advantage >> pack, i bought a license. >> >> this situation is obscene. i don't know where to >> go with this... >> >> >> On 8 January 2013 10:55, Rob Chapman < >> tekano....@gmail.com <mailto:tekano....@gmail.com>> wrote: >> >> >> Hi Sebastien, >> >> if you bought it in EU you can use it in EU, >> no? thought the issue >> was if it was US / EU usage. even then you >> can grant a temporary >> license to yourself to work away from the >> 'license server' for a month >> at a time... am sure AD do not expect you to >> buy two versions for >> inside / outside EU , that would be >> preposterous... >> >> have you emailed Autodesk subscription / >> licensing support? >> >> best >> >> >> Rob >> >> On 8 January 2013 09:36, Sebastien Sterling >> <sebastien.sterl...@gmail.com <mailto: >> sebastien.sterling@**gmail.com <sebastien.sterl...@gmail.com>>> wrote: >> >> Greeting good day good evening everyone, >> Fellow Softimage users, my >> name is >> Sebastien Sterling, recently i purchesed >> my own softimage license so >> as i >> was going to work for nWave digital a >> Belgium feature film studio, >> and that >> i know of no better tool for the work i >> do, mine is a character >> modeling >> position. >> >> The place uses maya, but i was told that >> if i was able to provide my >> own >> license that this should not be a >> problem. however there seems to be >> a >> schism in the company. and the higher up >> IT peoples stance is: they >> require >> confirmation from Autodesk that i can use >> my my license in the this >> company. >> >> My question is this, has anyone ever >> brought their softimage to work >> for a >> company ? if so how did this come >> about...\ >> >> or >> >> Alternatively, what would autodesks >> stance be on this, as the issue >> seems to >> hinge on the leagle ramification of >> package controls. >> >> >> >> >> I love this package, i bought it, even in >> these uneasy questionable >> times, >> and i love this community, please guys, >> Help me ! >> >> >> >> >> >> >> >> >>
