Forgot to mention the longest I waited for the hang was over an hour ...

On Fri, Jan 17, 2014 at 5:26 PM, Nuno Conceicao <[email protected]
> wrote:

> Thanks for the answer Nicolas, the problem is it doesn't work with a brand
> new trial (they already issued me 2 trials).
> It hangs before it pops up the trial day counter window.
>
> Did you install the Retargeter in the setup default directory (which is
> the factory path) or you chose a different location like a workgroup or the
> user profile directory?
>
> I managed to get it partially working (without the hang) if i install it
> in the the softimage user folder, but the expression list in the character
> setup comes up totally empty and Im not able to setup the base expression
> poses.
>
> Can you also please give me some info about your setup? Windows version,
> softimage version, cpu, graphic card, etc
>
>
>
>
> On Fri, Jan 17, 2014 at 3:38 PM, Nicolas Esposito <[email protected]>wrote:
>
>> Bought it yesterday, Lite version
>>
>> I tested the trial and it works pretty damn good!
>>
>> Yes, usually it hangs up when opening Soft ( 2013 x64 ), but after
>> usually 30-45 seconds it loads up properly.
>> If you're trial has expired Softimage won't open at all until you'll
>> uninstall the plugin
>>
>> Regarding the pictures into the Expression tabs I already sent them an
>> email regarding that problem and the plane with the image sequence not
>> showing ( basically the pictures aren't connected to the diffuse of the
>> material, easily fixable )
>>
>> Everything else works properly!
>>
>> PS: If I remember correctly the pictures are inside the Retargeter folder
>> under Program files
>>
>> Cheers
>>
>>
>> 2014/1/17 Nuno Conceicao <[email protected]>
>>
>>> Is anyone testing this product in Softimage?
>>> I got the trial, but I'm having loads of issues with getting Retargeter
>>> 4.09 to load in Soft, basically hangs in the startup.
>>> I've been contacting Faceware but they seem a bit lost regarding this
>>> issue, they issued me 2 trial licenses already and still no joy, the
>>> biggest issue is basically the timezone difference making me wait till late
>>> hours in the day to be able to talk to them.
>>>
>>> Was wondering if someone in the list already used this plugin in
>>> Softimage and came across with similar issues?
>>>
>>> I did managed to load the plugin without a hang if I don't install it in
>>> the default setup directory which is basically the factory location, but
>>> the expressions feature in the character setup dont loadup.
>>>
>>> :(
>>>
>>> Nuno
>>>
>>
>>
>

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