Hi Nicolas
Notice the screen grab link i sent of the expression module? Its not just
missing the face pictures, its missing the entire list also!
The missing pictures by itself wouldn't keep me from doing the expressions,
but having no list to link expressions basically keeps me from doing any
retargeting.
Like you said after doing the character setup (creating the list of
controlers from my rig) I should have been able to set up the expressions,
but thats the problem, I cant.

Apparently you managed to install the retargeter plugin in the factory
default directory of Softimage, if I do the same here, basically retargeter
hangs indefinitely!

The parametrize is a feature of the Analizer and basically everything works
well with that and i can generate a .fwr file with no problems, what i
mention about the .xml its not really empty it has all the moveeable
attributes, but the Poses tags are all empty (I compared with a demo .xml)

Regarding uninstalling and reinstalling, ohh man, I'm not exagerating if I
say I did that around 40 or 50 times, in different test machines and
different Softimage versions with different plugin locations, besides the
factory default ones.






On Fri, Jan 17, 2014 at 7:00 PM, Nicolas Esposito <[email protected]> wrote:

> Hi Nuno,
>
> The path for both Analyzer and Retargeter on my pc is C:\Program
> Files\Faceware
>
> As mentioned previously I had the hang problem when the license was
> expired, but I remember that the first time I installed Retargeter I had a
> couple of crashesm after 1-2 times I uninstalled and reinstalled it it
> worked properly
>
> Yes, the missing picture on the Expression set is known, but this is the
> first release of the plugin for Softimage and so far this and the image
> sequence not showing correctly are the only bugs I found...
> If you want the pictures of all the expressions on my pc the path
> is C:\Program Files\Autodesk\Softimage 2013\plugins\FTI\ExpressionFrames
> Regarding again Retargeter and the image you posted, as soon as you'll
> create a character setup ( see videotutorials on youtube ) you can start
> setting up the expressions of your character
>
> Regarding the empty XML file: did you click on parametrize on the top
> right? sounds like a stupid question but better ask :)
>
> Setup is:
> i7 920 2.67Ghz ( 4 years old, I know! )
> AMD Radeon HD7950 VaporX ( 3GB )
> 6 Gb of Ram
> Windows 7 x64
> Retargeter version is 4.0.9.25061
> Analyzer version is  2.0.3.25036
>
>
> Some details:
> In order to process a 4000+ frames video it took 40 minutes ( convert to
> image sequence and rotate ) with Analyzer...its quite a bit, but with
> AfterFX I think is 10 minutes less or so...
>
> Receiving emails after 12 hours is not great, but at least they usually
> reply within the day, so at least you'll get a reply, even if its late at
> night :)
>
> Try again with Retargeter to uninstall and reinstall it a couple of times,
> maybe it'll work or maybe they'll find a solution for the problem
>
> Nicolas
>
>
> 2014/1/17 Nuno Conceicao <[email protected]>
>
>> Also its not just the pictures missing in the expression list, its the
>> expression list itself not showing, like this: http://prntscr.com/2k34rp
>>
>> I could live without the reference pictures by following the images they
>> have in the knowledge base, the problem is not doing anything if i pose the
>> character on all the pose frames, also the saved .xml has no pose
>> information.
>>
>>
>> On Fri, Jan 17, 2014 at 5:29 PM, Nuno Conceicao <
>> [email protected]> wrote:
>>
>>> Forgot to mention the longest I waited for the hang was over an hour ...
>>>
>>>
>>> On Fri, Jan 17, 2014 at 5:26 PM, Nuno Conceicao <
>>> [email protected]> wrote:
>>>
>>>> Thanks for the answer Nicolas, the problem is it doesn't work with a
>>>> brand new trial (they already issued me 2 trials).
>>>> It hangs before it pops up the trial day counter window.
>>>>
>>>> Did you install the Retargeter in the setup default directory (which is
>>>> the factory path) or you chose a different location like a workgroup or the
>>>> user profile directory?
>>>>
>>>> I managed to get it partially working (without the hang) if i install
>>>> it in the the softimage user folder, but the expression list in the
>>>> character setup comes up totally empty and Im not able to setup the base
>>>> expression poses.
>>>>
>>>> Can you also please give me some info about your setup? Windows
>>>> version, softimage version, cpu, graphic card, etc
>>>>
>>>>
>>>>
>>>>
>>>> On Fri, Jan 17, 2014 at 3:38 PM, Nicolas Esposito <[email protected]>wrote:
>>>>
>>>>> Bought it yesterday, Lite version
>>>>>
>>>>> I tested the trial and it works pretty damn good!
>>>>>
>>>>> Yes, usually it hangs up when opening Soft ( 2013 x64 ), but after
>>>>> usually 30-45 seconds it loads up properly.
>>>>> If you're trial has expired Softimage won't open at all until you'll
>>>>> uninstall the plugin
>>>>>
>>>>> Regarding the pictures into the Expression tabs I already sent them an
>>>>> email regarding that problem and the plane with the image sequence not
>>>>> showing ( basically the pictures aren't connected to the diffuse of the
>>>>> material, easily fixable )
>>>>>
>>>>> Everything else works properly!
>>>>>
>>>>> PS: If I remember correctly the pictures are inside the Retargeter
>>>>> folder under Program files
>>>>>
>>>>> Cheers
>>>>>
>>>>>
>>>>> 2014/1/17 Nuno Conceicao <[email protected]>
>>>>>
>>>>>> Is anyone testing this product in Softimage?
>>>>>> I got the trial, but I'm having loads of issues with getting
>>>>>> Retargeter 4.09 to load in Soft, basically hangs in the startup.
>>>>>> I've been contacting Faceware but they seem a bit lost regarding this
>>>>>> issue, they issued me 2 trial licenses already and still no joy, the
>>>>>> biggest issue is basically the timezone difference making me wait till 
>>>>>> late
>>>>>> hours in the day to be able to talk to them.
>>>>>>
>>>>>> Was wondering if someone in the list already used this plugin in
>>>>>> Softimage and came across with similar issues?
>>>>>>
>>>>>> I did managed to load the plugin without a hang if I don't install it
>>>>>> in the default setup directory which is basically the factory location, 
>>>>>> but
>>>>>> the expressions feature in the character setup dont loadup.
>>>>>>
>>>>>> :(
>>>>>>
>>>>>> Nuno
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>
>

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