So, you tested on other workstation and didn't work on none of them?

This is really strange...
Also the Analyzer problem without the Poses is reeeeeeally strange...

I don't know, as described in my previous post I had only the Retargeter
problem which was fixed with a couple of uninstall-reinstall

What I suggest you to do is to ask ( if you didn't do that ) the previous
version of both Analyzer and Retargeter in order to see if its a release
problem or is just that on your machine it doesn't work at all

Regarding the installation on the default facroty of Softimage I just
installed it as it was, I didn't make any changes to the path or anything
else, so I can't helop you a lot on that

Anyway its a great software, so I really hope you'll find a solution to
those problems, because its really worthed the price


2014/1/17 Nuno Conceicao <[email protected]>

> Hi Nicolas
> Notice the screen grab link i sent of the expression module? Its not just
> missing the face pictures, its missing the entire list also!
> The missing pictures by itself wouldn't keep me from doing the
> expressions, but having no list to link expressions basically keeps me from
> doing any retargeting.
> Like you said after doing the character setup (creating the list of
> controlers from my rig) I should have been able to set up the expressions,
> but thats the problem, I cant.
>
> Apparently you managed to install the retargeter plugin in the factory
> default directory of Softimage, if I do the same here, basically retargeter
> hangs indefinitely!
>
> The parametrize is a feature of the Analizer and basically everything
> works well with that and i can generate a .fwr file with no problems, what
> i mention about the .xml its not really empty it has all the moveeable
> attributes, but the Poses tags are all empty (I compared with a demo .xml)
>
> Regarding uninstalling and reinstalling, ohh man, I'm not exagerating if I
> say I did that around 40 or 50 times, in different test machines and
> different Softimage versions with different plugin locations, besides the
> factory default ones.
>
>
>
>
>
>
> On Fri, Jan 17, 2014 at 7:00 PM, Nicolas Esposito <[email protected]>wrote:
>
>> Hi Nuno,
>>
>> The path for both Analyzer and Retargeter on my pc is C:\Program
>> Files\Faceware
>>
>> As mentioned previously I had the hang problem when the license was
>> expired, but I remember that the first time I installed Retargeter I had a
>> couple of crashesm after 1-2 times I uninstalled and reinstalled it it
>> worked properly
>>
>> Yes, the missing picture on the Expression set is known, but this is the
>> first release of the plugin for Softimage and so far this and the image
>> sequence not showing correctly are the only bugs I found...
>> If you want the pictures of all the expressions on my pc the path
>> is C:\Program Files\Autodesk\Softimage 2013\plugins\FTI\ExpressionFrames
>> Regarding again Retargeter and the image you posted, as soon as you'll
>> create a character setup ( see videotutorials on youtube ) you can start
>> setting up the expressions of your character
>>
>> Regarding the empty XML file: did you click on parametrize on the top
>> right? sounds like a stupid question but better ask :)
>>
>> Setup is:
>> i7 920 2.67Ghz ( 4 years old, I know! )
>> AMD Radeon HD7950 VaporX ( 3GB )
>> 6 Gb of Ram
>> Windows 7 x64
>> Retargeter version is 4.0.9.25061
>> Analyzer version is  2.0.3.25036
>>
>>
>> Some details:
>> In order to process a 4000+ frames video it took 40 minutes ( convert to
>> image sequence and rotate ) with Analyzer...its quite a bit, but with
>> AfterFX I think is 10 minutes less or so...
>>
>> Receiving emails after 12 hours is not great, but at least they usually
>> reply within the day, so at least you'll get a reply, even if its late at
>> night :)
>>
>> Try again with Retargeter to uninstall and reinstall it a couple of
>> times, maybe it'll work or maybe they'll find a solution for the problem
>>
>> Nicolas
>>
>>
>> 2014/1/17 Nuno Conceicao <[email protected]>
>>
>>> Also its not just the pictures missing in the expression list, its the
>>> expression list itself not showing, like this: http://prntscr.com/2k34rp
>>>
>>> I could live without the reference pictures by following the images they
>>> have in the knowledge base, the problem is not doing anything if i pose the
>>> character on all the pose frames, also the saved .xml has no pose
>>> information.
>>>
>>>
>>> On Fri, Jan 17, 2014 at 5:29 PM, Nuno Conceicao <
>>> [email protected]> wrote:
>>>
>>>> Forgot to mention the longest I waited for the hang was over an hour ...
>>>>
>>>>
>>>> On Fri, Jan 17, 2014 at 5:26 PM, Nuno Conceicao <
>>>> [email protected]> wrote:
>>>>
>>>>> Thanks for the answer Nicolas, the problem is it doesn't work with a
>>>>> brand new trial (they already issued me 2 trials).
>>>>> It hangs before it pops up the trial day counter window.
>>>>>
>>>>> Did you install the Retargeter in the setup default directory (which
>>>>> is the factory path) or you chose a different location like a workgroup or
>>>>> the user profile directory?
>>>>>
>>>>> I managed to get it partially working (without the hang) if i install
>>>>> it in the the softimage user folder, but the expression list in the
>>>>> character setup comes up totally empty and Im not able to setup the base
>>>>> expression poses.
>>>>>
>>>>> Can you also please give me some info about your setup? Windows
>>>>> version, softimage version, cpu, graphic card, etc
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Jan 17, 2014 at 3:38 PM, Nicolas Esposito <[email protected]>wrote:
>>>>>
>>>>>> Bought it yesterday, Lite version
>>>>>>
>>>>>> I tested the trial and it works pretty damn good!
>>>>>>
>>>>>> Yes, usually it hangs up when opening Soft ( 2013 x64 ), but after
>>>>>> usually 30-45 seconds it loads up properly.
>>>>>> If you're trial has expired Softimage won't open at all until you'll
>>>>>> uninstall the plugin
>>>>>>
>>>>>> Regarding the pictures into the Expression tabs I already sent them
>>>>>> an email regarding that problem and the plane with the image sequence not
>>>>>> showing ( basically the pictures aren't connected to the diffuse of the
>>>>>> material, easily fixable )
>>>>>>
>>>>>> Everything else works properly!
>>>>>>
>>>>>> PS: If I remember correctly the pictures are inside the Retargeter
>>>>>> folder under Program files
>>>>>>
>>>>>> Cheers
>>>>>>
>>>>>>
>>>>>> 2014/1/17 Nuno Conceicao <[email protected]>
>>>>>>
>>>>>>> Is anyone testing this product in Softimage?
>>>>>>> I got the trial, but I'm having loads of issues with getting
>>>>>>> Retargeter 4.09 to load in Soft, basically hangs in the startup.
>>>>>>> I've been contacting Faceware but they seem a bit lost regarding
>>>>>>> this issue, they issued me 2 trial licenses already and still no joy, 
>>>>>>> the
>>>>>>> biggest issue is basically the timezone difference making me wait till 
>>>>>>> late
>>>>>>> hours in the day to be able to talk to them.
>>>>>>>
>>>>>>> Was wondering if someone in the list already used this plugin in
>>>>>>> Softimage and came across with similar issues?
>>>>>>>
>>>>>>> I did managed to load the plugin without a hang if I don't install
>>>>>>> it in the default setup directory which is basically the factory 
>>>>>>> location,
>>>>>>> but the expressions feature in the character setup dont loadup.
>>>>>>>
>>>>>>> :(
>>>>>>>
>>>>>>> Nuno
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>

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