Yes, as long as I have owned my own cut of softimage / suit I have been able to run older versions. I have had to do this as Janimation has not upgraded in a bit.
I once had an issue where a machine died and a license had lapsed, I got a new license , and I could not run older software. I contacted someone in support and I was told I could get a license that ran older software if I was not under support... I got support and a lic that could run older versions. On Thu, May 15, 2014 at 4:04 PM, Maurice Patel <maurice.pa...@autodesk.com>wrote: > I think we might be talking about different things. I am not really a > licensing expert. Are you saying you can use more than one version of your > current license? > maurice > > Maurice Patel > Autodesk : Tél: 514 954-7134 > > From: softimage-boun...@listproc.autodesk.com [mailto: > softimage-boun...@listproc.autodesk.com] On Behalf Of Greg Punchatz > Sent: Thursday, May 15, 2014 4:52 PM > To: softimage@listproc.autodesk.com > Subject: Re: MayaSoft - previous versions > > Maurice, > > What you and AD simply don't get, are that projects are never over... > The client reserves the right to say "hey I need that tomorrow". > > We have always been able to use more than one version of Softimage in > practice... I don't understand the rational behind this detail at all. > > > > > > On Thu, May 15, 2014 at 2:51 PM, Maurice Patel <maurice.pa...@autodesk.com > <mailto:maurice.pa...@autodesk.com>> wrote: > Hi Matt, > > I understand it is frustrating but you can continue to use 7.5. It is > obviously the right thing you need to do for your production. I would not > recommend trying to switch that pipeline now. Once the project is over is > the best time to evaluate changing. With software that many versions back - > you would have to repurchase whether it was Maya, 3ds Max or Softimage. > This is no different we don't have upgrade paths for such old versions . > However this is why I recommend talking to a Sales person. We have been > pretty proactive at trying to find solutions where we can. > > Maurice > > Maurice Patel > Autodesk : Tél: 514 954-7134<tel:514%20954-7134> > > -----Original Message----- > From: softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com> [mailto: > softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com>] On Behalf Of Matt Lind > Sent: Thursday, May 15, 2014 2:44 PM > To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com > > > Subject: RE: MayaSoft - previous versions > > So let me get this straight. > > We have been developing a project for 9+ years starting in April 2005 > using XSI v3.5. As you can imagine, that's a ton of content. Unlike most > film/video projects which finish in 36 months or less and can sweep > problems under the rug thereafter, our product will ship next month and > will need to be maintained for many years while still needing access to > data we created as much as 9 years ago. > > We have tried to upgrade annually, but were stuck on Softimage 7.5 for > nearly 5 years because Autodesk could not produce a functional release of > Softimage void of major showstoppers we could upgrade to until 2013 SP1 was > released - even then we had to work around some issues to make the jump. > But because of changes to the real time shader API and other behavioral > changes/regressions, we cannot open many of our scenes from 7.5 in 2013 SP1 > or else they will break. But instead of allowing us access to a version of > the software to keep our production going, you're telling us we have to > purchase more licenses to work around a problem you guys created and forced > upon us? > > I don't think that's fair or reasonable. > > Matt > > > > > -----Original Message----- > From: softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com> [mailto: > softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com>] On Behalf Of Maurice Patel > Sent: Thursday, May 15, 2014 7:42 AM > To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com > > > Subject: RE: MayaSoft - previous versions > > Hi Leoung, > No you can only have one version per license. Subscription entitles you to > choose whether that is the latest version (2015) or any one of three > versions prior (2012, 2013, 2014) as long as you have usage rights to that > version. You cannot have multiple versions installed concurrently you must > choose only one version. Usage rights require that you have actually > purchased and used those prior versions. So for example if a new customer > purchases software from Autodesk for the first time (with Subscription) > they will have not have any prior versions to access. A year later a new > release comes out and they upgrade. They will now have 1 prior version > they can access. A year later two and so on. > > Prior versions were created so that companies/users could try out new > versions without having to upgrade their pipeline (which might be > disruptive to an ongoing production). They could upgrade licenses for > testing and then switch them back to their production version when needed. > > Please note that we are creating a special exception for Softimage > customers who migrate to Maya or 3ds Max whereby they will inherit prior > version access for those products if they had them for Softimage. > > More than three years back are not supported. Exceptions can be negotiated > with Sales in very special cases and typically only for large > installations. It is not really feasible for Autodesk to keep supporting > every version of every software they ever delivered, and the costs if we > did so would be huge - and would make the software unnecessarily expensive > to the end user. > > If you absolutely must have access to 7.5 and still want access to our > latest software the best solution is not to upgrade your license but to > keep it and buy a new license of the Maya with Softimage bundle. That way > you can continue forward with new releases and whenever you want to still > fire up 7.5. Technically though your 7.5 license is permanent the agreement > is contractual > > maurice > > Maurice Patel > Autodesk : Tél: 514 954-7134 > > > -----Original Message----- > From: softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com> [mailto: > softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com>] On Behalf Of Leoung O'Young > Sent: Wednesday, May 14, 2014 6:24 PM > To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com > > > Subject: Re: MayaSoft - previous versions > > Hi Maurice, > > Just want to be sure I gt this right, I can have versions of Softimage > 2015 all the way back to 7.5 running on the same computer if need be? > > Thanks, > Leoung > > On 14/05/2014 3:32 PM, Maurice Patel wrote: > > Hi Matt, > > Any 7.5 license you have should continue to work indefinitely and if you > need to migrate it to a new computer we so support that capability (through > our customer support group). If you need to guarantee access to 7.5 your > best bet is to keep some licenses. Your Subscription contract only provides > access to the last three versions prior to the current release (i.e. 2014, > 2013 and 2012). However, technically we can issue any license we have ever > issued (but not licenses for versions that were issued by Avid). We only do > that in exceptional cases and this is almost certainly something you would > need to work out with Sales first. It is rather rare that we have to do > this because, for software that old, you pretty much have to purchase a new > license anyway (from a price perspective).- So why not keep your old one? > You could instead purchase Maya with Softimage 2015 and keep Softimage 7.5. > This would avoid a lot of hassle because, as per the usage agreement for > prior versions, you cannot have concurrent versions of the same software > running which would mean un-installing, re-installing software each time > you switch versions. This is all managed on a trust basis. Since all > licenses are permanent ones, there is nothing stopping you from doing this > other than that the subscription contract stipulates that you do not. Prior > versions were really created as a means for Subscription customers to > maintain pipelines on 'recent' older versions and manage pipeline upgrades > over a three year window and not as a means of accessing any software > release we have ever developed. > > Maurice > > > > Maurice Patel > > Autodesk : Tél: 514 954-7134 > > > > From: softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com> > > [mailto:softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com>] On Behalf Of Matt > > Lind > > Sent: Wednesday, May 14, 2014 1:41 PM > > To: softimage@listproc.autodesk.com<mailto: > softimage@listproc.autodesk.com> > > Subject: RE: MayaSoft - previous versions > > > > Hello Maurice, > > > > Is there a limit how far back the license server will go in terms of > supporting older versions of Softimage? We currently use 2013 SP1, but > prior to that we were using Softimage 7.5 and still need to occasionally > jump into 7.5 to exhume old data which have dependencies specific to 7.5 > (we have a ton of 7.5 data). > > > > > > Matt > > > > > > > > > > From: softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com> > > [mailto:softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com>] On Behalf Of Maurice > > Patel > > Sent: Wednesday, May 14, 2014 9:49 AM > > To: softimage@listproc.autodesk.com<mailto: > softimage@listproc.autodesk.com> > > Subject: RE: MayaSoft - previous versions > > > > Hi everyone, > > There appears to be some database glitches in our back end systems > > that are causing the problems like the case of Leendert. The ops team > > is trying to resolve this. This is a bit like bug fixing - we need to > > find and identify the problem fix it so the problem does not reoccur. > > We are sorry if this is taking a bit longer than expected. If you > > migrate you ARE entitled to prior versions of Softimage as part of > > your Subscription. We just need to iron out some kinks so please bear > > with us maurice > > > > Maurice Patel > > Autodesk : Tél: 514 954-7134<tel:514%20954-7134> > > > > From: > > softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com><mailto:softimage-bounces@listp > <mailto:softimage-bounces@listp> > > roc.autodesk.com<http://roc.autodesk.com>> [mailto: > softimage-boun...@listproc.autodesk.com<mailto: > softimage-boun...@listproc.autodesk.com>] On > > Behalf Of Leoung O'Young > > Sent: Wednesday, May 14, 2014 12:38 PM > > To: > > softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com > ><mailto:softimage@listproc.autodesk.com<mailto: > softimage@listproc.autodesk.com> > > > > > Subject: Re: MayaSoft - previous versions > > > > I e-mailed Maurice Patel directly a few days ago regarding Softimage > > Maya license transfer, he suggest we should be able to use Softimage > 2015 license and previous version access through the Subs center. > > Although I haven't gone through this process myself, too busy with other > things. > > > > Leoung > > > > On 14/05/2014 12:04 PM, Ciaran Moloney wrote: > > Any chance you're trying to start 2014 while you already have 2015 open? > > > > On Wed, May 14, 2014 at 4:17 PM, Leendert A. Hartog <hirazib...@live.nl > <mailto:hirazib...@live.nl><mailto:hirazib...@live.nl<mailto: > hirazib...@live.nl>>> wrote: > > After a long struggle with the subscription center my new "Maya with > Softimage" license finally arrived today. So "happy, happy, joy, joy" (Ren > and Stimpy style). But there seems to be one downside to this, which those > of you still planning this "transition" might want to know about. The new > license apparently strips you of your previous versions usage rights, i.e. > I wasn't able to run Softimage 2014 on this new license, whereas this was > still possible with my recent Softimage 2015 license. It's possible that > this has been mentioned before and/or this purely a mistake I am making, if > so, I'm truly sorry for the additional noise, but I thought it was a fact > worth noting. Personally I can probably live without the previous versions > usage rights, but I doubt everybody on this list can quite as easily. If > this, however, is simply me doing something stupidly wrong, please tell me, > so I can hunt for the mistake at my end. > > > > Greetz > > Leendert > > > > -- > > > > Leendert A. Hartog AKA Hirazi Blue > > Administrator NOT the owner of > > si-community.com<http://si-community.com><http://si-community.com> > > > > > > > > > >
