Hello S.G, see inline.

Thanks,
Markus
 
-----Original message-----
> From:S G <sg.online.em...@gmail.com>
> Sent: Thursday 1st February 2018 17:42
> To: solr-user@lucene.apache.org
> Subject: Re: 7.2.1 cluster dies within minutes after restart
> 
> ok, good to know that 7.x shows good performance for you too.
> 
> 1) Regarding the zookeeper problem, do you know for sure that it does not
> occur in 6.x ?
>      I would suggest to write a small load-test that can send a similar
> kind of load to 6.x and 7.x clusters and see which one breaks.
>      I know that these kind of problems can take days to occur but without
> a reproducible pattern, it may be hard to fix.

It is not reproducible in controlled environments. I have not seen Solr's 
cluster stability being able to deteriorate so much (since 1.2)

> 
> 2) Another thing is the zookeeper version.
>     7.x uses 3.4.10 version of zookeeper (See
> https://github.com/apache/lucene-solr/blob/branch_7_2/lucene/ivy-versions.properties#L192
> )
>     If you are using 3.4.10, try using 3.4.9 or vice versa.
>     Do not use zookeeper versions lower than 3.4.9 - they have some nasty
> bugs.

I am not  sure which we version we run. I'll check with my collegue, and 
upgrade it necessary. A note, all other Solr collections and all Hadoop daemons 
have no trouble with Zookeeper.

> 
> 3) Do take a look at zookeeper cluster too.
>     ZK has 4-letter commands like ruok, srvr etc that reveal a lot of its
> internal activity.

Zookeeper logs have also shown messages of clients disconnecting and stuff, but 
it is hard to find the problem there. The problem is that one very specific 
Solr cluster dies, and others don't.

> 
> 4) Hopefully, you are not doing anything cross-DC as that could cause
> network delays and cause such problems.

No.

> 
> 5) As far as I can remember, we have seen some zookeeper issues but they
> were generally related to 3.4.6 version or
>     VMs getting replaced in cloud environment and the IP's not getting
> refreshed in the ZK's configs.

I've seen 3.4.6 somewhere in our Salt files so i think we still may be running 
that version, but i'll check.

> 
> That's all I could think of from a user's perspective  --\_(0.0)_/--
> 
> Thanks
> SG
> 
> 
> 
> On Wed, Jan 31, 2018 at 1:56 PM, Markus Jelsma <markus.jel...@openindex.io>
> wrote:
> 
> > Hello S.G.
> >
> > We do not complain about speed improvements at all, it is clear 7.x is
> > faster than its predecessor. The problem is stability and not recovering
> > from weird circumstances. In general, it is our high load cluster
> > containing user interaction logs that suffers the most. Our main text
> > search cluster - receiving much fewer queries - seems mostly unaffected,
> > except last Sunday. After very short but high burst of queries it entered
> > the same catatonic state the logs cluster usually dies from.
> >
> > The query burst immediately caused ZK timeouts and high heap consumption
> > (not sure which came first of the latter two). The query burst lasted for
> > 30 minutes, the excessive heap consumption continued for more than 8 hours,
> > before Solr finally realized it could relax. Most remarkable was that Solr
> > recovered on its own, ZK timeouts stopped, heap went back to normal.
> >
> > There seems to be a causality between high load and this state.
> >
> > We really want to get this fixed for ourselves and everyone else that may
> > encounter this problem, but i don't know how, so i need much more feedback
> > and hints from those who have deep understanding of inner working of
> > Solrcloud and changes since 6.x.
> >
> > To be clear, we don't have the problem of 15 second ZK timeout, we use 30.
> > Is 30 too low still? Is it even remotely related to this problem? What does
> > load have to do with it?
> >
> > We are not able to reproduce it in lab environments. It can take minutes
> > after cluster startup for it to occur, but also days.
> >
> > I've been slightly annoyed by problems that can occur in a board time
> > span, it is always bad luck for reproduction.
> >
> > Any help getting further is much appreciated.
> >
> > Many thanks,
> > Markus
> >
> > -----Original message-----
> > > From:S G <sg.online.em...@gmail.com>
> > > Sent: Wednesday 31st January 2018 21:48
> > > To: solr-user@lucene.apache.org
> > > Subject: Re: 7.2.1 cluster dies within minutes after restart
> > >
> > > We did some basic load testing on our 7.1.0 and 7.2.1 clusters.
> > > And that came out all right.
> > > We saw a performance increase of about 30% in read latencies between
> > 6.6.0
> > > and 7.1.0
> > > And then we saw a performance degradation of about 10% between 7.1.0 and
> > > 7.2.1 in many metrics.
> > > But overall, it still seems better than 6.6.0.
> > >
> > > I will check for the errors too in the logs but the nodes were responsive
> > > for all the 23+ hours we did the load test.
> > >
> > > Disclaimer: We do not test facets and pivots or block-joins. And will add
> > > those features to our load-testing tool sometime this year.
> > >
> > > Thanks
> > > SG
> > >
> > >
> > > On Wed, Jan 31, 2018 at 3:12 AM, Markus Jelsma <
> > markus.jel...@openindex.io>
> > > wrote:
> > >
> > > > Ah thanks, i just submitted a patch fixing it.
> > > >
> > > > Anyway, in the end it appears this is not the problem we are seeing as
> > our
> > > > timeouts were already at 30 seconds.
> > > >
> > > > All i know is that at some point nodes start to lose ZK connections
> > due to
> > > > timeouts (logs say so, but all within 30 seconds), the logs are flooded
> > > > with those messages:
> > > > o.a.z.ClientCnxn Client session timed out, have not heard from server
> > in
> > > > 10359ms for sessionid 0x160f9e723c12122
> > > > o.a.z.ClientCnxn Unable to reconnect to ZooKeeper service, session
> > > > 0x60f9e7234f05bb has expired
> > > >
> > > > Then there is a doubling in heap usage and nodes become unresponsive,
> > die
> > > > etc.
> > > >
> > > > We also see those messages in other collections, but not so frequently
> > and
> > > > they don't cause failure in those less loaded clusters.
> > > >
> > > > Ideas?
> > > >
> > > > Thanks,
> > > > Markus
> > > >
> > > > -----Original message-----
> > > > > From:Michael Braun <n3c...@gmail.com>
> > > > > Sent: Monday 29th January 2018 21:09
> > > > > To: solr-user@lucene.apache.org
> > > > > Subject: Re: 7.2.1 cluster dies within minutes after restart
> > > > >
> > > > > Believe this is reported in https://issues.apache.org/
> > > > jira/browse/SOLR-10471
> > > > >
> > > > >
> > > > > On Mon, Jan 29, 2018 at 2:55 PM, Markus Jelsma <
> > > > markus.jel...@openindex.io>
> > > > > wrote:
> > > > >
> > > > > > Hello SG,
> > > > > >
> > > > > > The default in solr.in.sh is commented so it defaults to the value
> > > > set in
> > > > > > bin/solr, which is fifteen seconds. Just uncomment the setting in
> > > > > > solr.in.sh and your timeout will be thirty seconds.
> > > > > >
> > > > > > For Solr itself to really default to thirty seconds, Solr's
> > bin/solr
> > > > needs
> > > > > > to be patched to use the correct value.
> > > > > >
> > > > > > Regards,
> > > > > > Markus
> > > > > >
> > > > > > -----Original message-----
> > > > > > > From:S G <sg.online.em...@gmail.com>
> > > > > > > Sent: Monday 29th January 2018 20:15
> > > > > > > To: solr-user@lucene.apache.org
> > > > > > > Subject: Re: 7.2.1 cluster dies within minutes after restart
> > > > > > >
> > > > > > > Hi Markus,
> > > > > > >
> > > > > > > We are in the process of upgrading our clusters to 7.2.1 and I
> > am not
> > > > > > sure
> > > > > > > I quite follow the conversation here.
> > > > > > > Is there a simple workaround to set the ZK_CLIENT_TIMEOUT to a
> > higher
> > > > > > value
> > > > > > > in the config (and it's just a default value being
> > wrong/overridden
> > > > > > > somewhere)?
> > > > > > > Or is it more severe in the sense that any config set for
> > > > > > ZK_CLIENT_TIMEOUT
> > > > > > > by the user is just ignored completely by Solr in 7.2.1 ?
> > > > > > >
> > > > > > > Thanks
> > > > > > > SG
> > > > > > >
> > > > > > >
> > > > > > > On Mon, Jan 29, 2018 at 3:09 AM, Markus Jelsma <
> > > > > > markus.jel...@openindex.io>
> > > > > > > wrote:
> > > > > > >
> > > > > > > > Ok, i applied the patch and it is clear the timeout is 15000.
> > > > Solr.xml
> > > > > > > > says 30000 if ZK_CLIENT_TIMEOUT is not set, which is by default
> > > > unset
> > > > > > in
> > > > > > > > solr.in.sh,but set in bin/solr to 15000. So it seems Solr's
> > > > default is
> > > > > > > > still 15000, not 30000.
> > > > > > > >
> > > > > > > > But, back to my topic. I see we explicitly set it in
> > solr.in.sh to
> > > > > > 30000.
> > > > > > > > To be sure, i applied your patch to a production machine, all
> > our
> > > > > > > > collections run with 30000. So how would that explain this log
> > > > line?
> > > > > > > >
> > > > > > > > o.a.z.ClientCnxn Client session timed out, have not heard from
> > > > server
> > > > > > in
> > > > > > > > 22130ms
> > > > > > > >
> > > > > > > > We also see these with smaller values, seven seconds. And, is
> > this
> > > > > > > > actually an indicator of the problems we have?
> > > > > > > >
> > > > > > > > Any ideas?
> > > > > > > >
> > > > > > > > Many thanks,
> > > > > > > > Markus
> > > > > > > >
> > > > > > > >
> > > > > > > > -----Original message-----
> > > > > > > > > From:Markus Jelsma <markus.jel...@openindex.io>
> > > > > > > > > Sent: Saturday 27th January 2018 10:03
> > > > > > > > > To: solr-user@lucene.apache.org
> > > > > > > > > Subject: RE: 7.2.1 cluster dies within minutes after restart
> > > > > > > > >
> > > > > > > > > Hello,
> > > > > > > > >
> > > > > > > > > I grepped for it yesterday and found nothing but 30000 in the
> > > > > > settings,
> > > > > > > > but judging from the weird time out value, you may be right.
> > Let me
> > > > > > apply
> > > > > > > > your patch early next week and check for spurious warnings.
> > > > > > > > >
> > > > > > > > > Another note worthy observation for those working on cloud
> > > > stability
> > > > > > and
> > > > > > > > recovery, whenever this happens, some nodes are also absolutely
> > > > sure
> > > > > > to run
> > > > > > > > OOM. The leaders usually live longest, the replica's don't,
> > their
> > > > heap
> > > > > > > > usage peaks every time, consistently.
> > > > > > > > >
> > > > > > > > > Thanks,
> > > > > > > > > Markus
> > > > > > > > >
> > > > > > > > > -----Original message-----
> > > > > > > > > > From:Shawn Heisey <apa...@elyograg.org>
> > > > > > > > > > Sent: Saturday 27th January 2018 0:49
> > > > > > > > > > To: solr-user@lucene.apache.org
> > > > > > > > > > Subject: Re: 7.2.1 cluster dies within minutes after
> > restart
> > > > > > > > > >
> > > > > > > > > > On 1/26/2018 10:02 AM, Markus Jelsma wrote:
> > > > > > > > > > > o.a.z.ClientCnxn Client session timed out, have not heard
> > > > from
> > > > > > > > server in 22130ms (although zkClientTimeOut is 30000).
> > > > > > > > > >
> > > > > > > > > > Are you absolutely certain that there is a setting for
> > > > > > zkClientTimeout
> > > > > > > > > > that is actually getting applied?  The default value in
> > Solr's
> > > > > > example
> > > > > > > > > > configs is 30 seconds, but the internal default in the code
> > > > (when
> > > > > > no
> > > > > > > > > > configuration is found) is still 15.  I have confirmed
> > this in
> > > > the
> > > > > > > > code.
> > > > > > > > > >
> > > > > > > > > > Looks like SolrCloud doesn't log the values it's using for
> > > > things
> > > > > > like
> > > > > > > > > > zkClientTimeout.  I think it should.
> > > > > > > > > >
> > > > > > > > > > https://issues.apache.org/jira/browse/SOLR-11915
> > > > > > > > > >
> > > > > > > > > > Thanks,
> > > > > > > > > > Shawn
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > >
> > >
> >
> 

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