Do you have more public IP's available to you that aren't in use?
Easiest way to see if it's the firewall or the ISP blocking something is to
put a notebook or something on the WAN link with a public IP, and then try
to telnet to the one in question.  Since you'll be in the same subnet as the
sonicwall, you shouldn't be getting routed anywhere (like through the ISP)
so if it works, then you know it may very well be something with the ISP -
but if it fails, then you know you're dealing with a sonicwall only issue.

I've had flakey things happen on mine as well - I can VPN into my sonicwall
but there's one IP address that I cannot get to no matter what, thus one
server I can never reach through sonicwall VPN.  I can get to the one that's
one address before, and one address after, but that single IP is totally
untouchable through the sonicwall VPN.  No rules block it, nada.  But if I
VPN in through my Windows 2K machine, I get to it fine.

Don't ya just love sonicwalls sometimes? :)

Good luck

John


-----Original Message-----
From: Jason Alba [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, May 28, 2002 10:57 AM
To: [EMAIL PROTECTED]
Subject: RE: [SonicWALL]- help!! One rule isn't working

Tried both, neither fixed the problem.  Keep the ideas coming, but could
it be that our ISP is blocking telnet somehow (could this be done on
their router?)?

Jason Alba
IT Manager
tel: 208.232.8599 x323
fax: 208.232.6068
http://www.varsitycontractors.com


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On
Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, May 28, 2002 9:45 AM
To: [EMAIL PROTECTED]
Subject: Re: [SonicWALL]- help!! One rule isn't working



  I'd just delete the rule then re-add it again.  If that doesn't work
reboot the firewall.

Cavell McDermott
Domino Admin
APW Ltd. - Texas Campus
214-343-1400 - Main
214-355-2022 - Direct
214-341-9950 - Fax
http://www.apw.com


 

                    "Jason Alba"

                    <jalba@varsitycontra        To:
<[EMAIL PROTECTED]>                                             
                    ctors.com>                  cc:

                    Sent by:                    Subject:
[SonicWALL]- help!! One rule isn't working                   
                    sonicwall-owner@peak

                    e.com

 

 

                    05/28/2002 10:26 AM

                    Please respond to

                    sonicwall

 

 





Come into work today and many remote users can't get into one of my
servers.  Nothing has changed on the sonicwall, and I'm looking for a
silver bullet to fix this problem.

The rule that is failing is telnet, over TCP/IP (23,6).  You can ping
the box, but you can't telnet into it from outside.

I can telnet into it from inside, so I *know* that telnet is up and
running on the box.  Other rules are working for other servers...

Anyone else experience something like this?
Does the SonicWall need to be rebooted?
What troubleshooting steps would you follow?

Is this Monday or what?

Jason Alba
IT Manager
tel: 208.232.8599 x323
fax: 208.232.6068
http://www.varsitycontractors.com


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