Yup.. After I purchased the $300 support contract and waited on hold for 1 hour, the 
tech said the same thing..

Nice.. They new they had a problem, yet never warned us to replace it in a planned 
manor.  Instead take down a network for a few days.  And, I had to pay $300 for it to 
boot!

Thanks.. if this message had come sooner, I would have saved my company $300.  I guess 
I should read the list more and not hit DELETE so quickly on those busy days.  :)


> -----Original Message-----
> From: Howard Cunningham [mailto:[EMAIL PROTECTED]]
> Sent: Monday, July 01, 2002 6:31 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [SonicWALL]- Prov VX died.
> 
> 
> If is is a year old, have you changed the power supply?  If 
> you have the volgen power supply, they are bad.  The symptoms 
> are that the leds come on and that is it.  The current 
> production power supplies are 2.5 Amps.  
> 
> You can probably find a supply that will work at Radio shack
> 
> hc
> 
> Howard Cunningham
<SNIP>
---
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