I've been dealing with this problem on *my* pro-vx for about 4 months now. I had upgraded to 6.3.1.0 when it was released hoping it would fix it, and it didn't. One kind person on one of these lists (either this one at peake or the yahoo groups one) said to hard-code all the ports to specific speeds, rather than letting them autodetect the speed and duplex. Since I'm on 100MB switches everywhere, I just set all to 100MB / half duplex, and my spontaneous lockups like you describe have stopped. However, I now get all sorts of other flakey things, and now rather than locking up and having to be powered down, it just spontaneously reboots itself. Better, actually, since that means I don't have to drive into work when it locks up at 2 am. :) At least it's rebooting, not just stopping.
Took me about 6 weeks, but I finally have Sonicwall cross shipping me a replacement under warranty. I had asked the sonicwall guy about the power supplies in these things, since I know there were issues with the smaller units with external power supplies. I wanted to know if there were issues with the internal ones as well, since I have a guy who used to work for me purchase his own pro-vx for his company just before they changed over the product line. So mine was like 5 or 6 months older. I've had nothing but problems since day one, he's had no issues at all. The person from sonicwall told me that there are earlier models that *do* seem to have power supply issues, and that my friend must've gotten one of the later ones that didn't have the same problem. The original warranty would be expired, I'm assuming, but did you have any kind of extended warranty? If so, have them replace it under that. Otherwise you could look into them sending a replacement power supply or something. Hope this helps. J -----Original Message----- From: Ian McBride [mailto:[EMAIL PROTECTED]] Sent: Wednesday, July 03, 2002 1:55 PM To: '[EMAIL PROTECTED]' Subject: RE: [SonicWALL]- Prov VX died. My Sonicwall Pro has died twice in the past 4 days. The green link LEDs and the power LED stay on, but there's no traffic passing through it, and I can't ping it. After I reboot it it comes up fine. Grrr. Could this possibly be the symptom of a bad power supply? It's about 1.5 years old. -----Original Message----- From: Marc A. Levy [mailto:[EMAIL PROTECTED]] Sent: Monday, July 01, 2002 4:43 PM To: [EMAIL PROTECTED] Cc: [EMAIL PROTECTED] Subject: RE: [SonicWALL]- Prov VX died. Yup.. After I purchased the $300 support contract and waited on hold for 1 hour, the tech said the same thing.. Nice.. They new they had a problem, yet never warned us to replace it in a planned manor. Instead take down a network for a few days. And, I had to pay $300 for it to boot! Thanks.. if this message had come sooner, I would have saved my company $300. I guess I should read the list more and not hit DELETE so quickly on those busy days. :) > -----Original Message----- > From: Howard Cunningham [mailto:[EMAIL PROTECTED]] > Sent: Monday, July 01, 2002 6:31 PM > To: [EMAIL PROTECTED] > Subject: Re: [SonicWALL]- Prov VX died. > > > If is is a year old, have you changed the power supply? If > you have the volgen power supply, they are bad. The symptoms > are that the leds come on and that is it. The current > production power supplies are 2.5 Amps. > > You can probably find a supply that will work at Radio shack > > hc > > Howard Cunningham <SNIP> --- [This E-mail scanned for viruses by Declude/F-Prot AV] ============================================================================ ======================To unsubscribe, send email to [EMAIL PROTECTED] In the body of the email put the following: unsubscribe sonicwall your_name The archive of this list is at http://www.mail-archive.com/sonicwall%40peake.com/ --- [This E-mail scanned for viruses by Declude/F-Prot AV] ============================================================================ ======================= To unsubscribe, send email to [EMAIL PROTECTED] In the body of the email put the following: unsubscribe sonicwall your_name The archive of this list is at http://www.mail-archive.com/sonicwall%40peake.com/ --- [This E-mail scanned for viruses by Declude/F-Prot AV] =================================================================================================== To unsubscribe, send email to [EMAIL PROTECTED] In the body of the email put the following: unsubscribe sonicwall your_name The archive of this list is at http://www.mail-archive.com/sonicwall%40peake.com/
