On Tuesday, August 3, 2004, 3:59:33 PM, Douglas Daulton wrote: > I am researching a recent problem with some of our double-optin > subscriber email. Customers who subscribe to our email offers are > actually getting the email in their inboxes. However, they are having > trouble seeing certain assets, mostly images. We know this because our > customers are emailing us and complaining that their eCoupons are not > visible when they receive them.
> We suspect there are new PC firewalls and SPAM filters that may see our > email as "phishing" because the FROM domain (mgg01.net) does not sync > with domain of the website from which these assets are pulled > (mgmmirage.com). Can anyone confirm this? Any light shed on this > would be very much appreciated. Two suggestions: 1. Don't send images. Send text with links to a web site with the coupons. 2. Serve the images and send the messages from the ***same domain*** mgmmirage.com. Why dilute your brand and scare away your customers with an unfamiliar and possibly phishy domain like mgg01.net? This is a cultural problem that will only get worse as phishing becomes more of a problem. This came up during the discussion at the CEAS conference. Jeff C. -- Jeff Chan mailto:[EMAIL PROTECTED] http://www.surbl.org/
