When you enter your email address during your Spanning Tools purchase,
if it's associated with a Spanning Sync subscription the price will
reset to $14.99. Please let me know if you have any questions or run
into any problems.

Thanks,
Charlie



On Aug 5, 8:07 pm, j4jason83 <[email protected]> wrote:
> How come when I go to the website, it says its 19.99 and I can save
> 5.00 bringing it to 14.99.
>
> On Aug 3, 6:38 pm, Ara <[email protected]> wrote:
>
>
>
> > I see that Spanning Sync Tools are out of beta and now cost $9.99 for
> > Spanning Sync subscribers.  I'm a little peeved by this cost for the
> > following reason.  Spanning Sync should sync my google contacts and
> > mac address book, even if I don't enter my data exactly as the
> > Spanning Sync developers want.  Unfortunately, there are contacts
> > entered into address book that don't sync at all to google and vice
> > versa.  So Spanning Sync Tools "clean up" my address book (i.e.,
> > format entries into a way that works for Spanning Sync developers) to
> > sync those contacts.  That functionality is fundamental to a
> > synchronization because without it, all my contacts don't sync.  If
> > all my contacts don't sync with Spanning Sync, the onus is on them to
> > fix it either inherently with Spanning Sync or by giving a tool like
> > Spanning Sync Tools to fix the problem.
>
> > In other words, if Spanning Sync worked properly without Tools, then
> > charge for the extra program.  But Spanning Sync doesn't work properly
> > for me without Tools, and even leaves out some contacts from syncing
> > even when Tools says all my contacts are ok.  (Yes, I've submitted
> > troubleshooting reports, and the only response I got was to use
> > Tools).
>
> > I don't mean to be abrasive or ramble; in many ways, Spanning Sync is
> > very good.  But charging for extra software to make the original
> > software work almost properly isn't right.
>
> > -Ara
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