Hi Sarora, Please send a troubleshooting report (Advanced-> Create Report) to [email protected].
Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Oct 7, 8:00 am, sarora <[email protected]> wrote: > byron, can you send me the support on this? im still having this same > problem. and its now october 7th. > thanks > [email protected] > > On Oct 1, 3:56 pm, "byron.shaheen" <[email protected]> wrote: > > > > > Hi, > > > I just responded to the support request email you sent us. Thanks for > > sending the report! > > > -Byron > > > --- > > Byron Shaheen > > [email protected]http://spanningsync.com > > > On Oct 1, 10:46 am, quif <[email protected]> wrote:> I've been a > > satisfied Spanning Sync user since January. > > > > I noticed today that iCal wasn't showing an event deletion I made a > > > couple of days ago on the Google side. When I looked at the Spanning > > > Sync in the menu bar, it indicated that the last sync happened a week > > > ago. I tried to sync manually from the menu bar a couple of times and > > > got no response. Next I tried to open Spanning Sync in System > > > Preferences, but it wouldn't load. > > > > At this point I decided to reinstall the app. I uninstalled Spanning > > > Sync, restarted the computer, and did a new install from the software > > > download I got in January. During the install, the software asked me > > > to update from version 3.0.4 to version 3.1.1, which I did. > > > > Now, finally, I could open Spanning Sync in System Preferences. It > > > showed that the version was updated. I reset all my calendars, hit > > > "Sync Now" — and got nothing. I changed sync schedule to 10 min., to > > > manual, &c., and hit "Sync Now" several more times. Still nothing. > > > "Last sync" just says "never," no matter what I do. > > > > So what's going on? I can't think of anything I've done in the last > > > week that should affect Spanning Sync. The computer's the same as it > > > was. I haven't installed other software having to do with calendar or > > > contacts. > > > > Thanks. -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
