Hello Byron,

I am still not able to 'select' Entourage to sync. When I do another window
pops up to give me the option to sync both ways, etc and I click 'ok' and
Entourage then is deselected. This is a new problem within the last week or
so. 

Please help me. Entourage IS my email/calendar/contacts database.

Thanks!

Cheryl


On 8/5/11 5:02 PM, "byron.shaheen" <[email protected]> wrote:

> Hi Cheryl,
> 
> Every so often Entourage deletes its existing calendar and creates a
> new one with the same name and same events. We don't know why
> Entourage does this or what operation in Entourage triggers it, but it
> causes the calendar ID to change, which in turn causes Spanning Sync
> to lose the calendar pairing.  That explains why you would notice it
> randomly deselected, but it shouldn't be immediately after selecting
> it in the Spanning Sync preference pane.  I'd suggest performing a
> "Start Over" from the 'Advanced' tab in Spanning Sync.
> 
> Thanks,
> 
> Byron
> 
> ---
> Byron Shaheen
> [email protected]
> http://spanningsync.com
> 
> 
> 
> 
> On Aug 5, 5:38 pm, Cheryl Jantzen <[email protected]> wrote:
>> When I go to preferences and select Entourage for syncing, a window
>> pops up and I click OK, and then it goes back to the screen and
>> Entourage is deselected. why? Entourage is my main calendar. What used
>> to happen is Entourage used to stay selected for syncing but randomly
>> I'd go check my preferences and it would be deselected. Again,
>> Entourage is my main calendar. Please help!


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