Thanks to everyone for all of your 
ideas.  We did get this back up by
simply going into the SMConsole tool
and retyping in the username and password.

Neither the username or password had changed
and neither was blank.  It just stopped working.

regards,

Dave Gallerizzo
VP, Consulting Services
Fig Leaf Software
"We've got you covered"
(P) 202.797.5447
(F) 202.797.5444
(efax)(413) 208-4106
Cell 202.438.7270
Pager [EMAIL PROTECTED]
www.figleaf.com 


> -----Original Message-----
> From: Russell Brown [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, September 04, 2001 1:33 PM
> To: Spectra-Talk
> Subject: RE: Need help fast, if possible
> 
> 
> There is a date patch for SiteMinder, have you applied this 
> (just a wild
> guess) ?
> 
> Russell Brown
> Internet Application Developer
> Freeserve.com Plc, PO Box 452, Leeds LS2 7EY
> 
> 
> 
> -----Original Message-----
> From: Dave Gallerizzo [mailto:[EMAIL PROTECTED]]
> Sent: 04 September 2001 17:46
> To: Spectra-Talk
> Subject: Need help fast, if possible
> 
> 
> We just went live last week with
> a Spectra implementation for the
> American Petroleum Institute at
> http://www.api.org.
> 
> Unfortunately, this morning both
> the SiteMinder services have stopped
> responding to requests and we can't
> get either of them started.  We have
> bumped the box a few times to no avail.
> 
> If I try to start one service, say the
> SiteMinder Authorization Service, it
> will turn off SiteMinder Authentication,
> and vice versa.
> 
> Anyone seen this before.  We changed no
> code nor did we do ANYTHING to this machine.
> The services simply stopped working.
> 
> regards,
> 
> Dave Gallerizzo
> VP, Consulting Services
> Fig Leaf Software
> "We've got you covered"
> (P) 202.797.5447
> (F) 202.797.5444
> (efax)(413) 208-4106
> Cell 202.438.7270
> Pager [EMAIL PROTECTED]
> www.figleaf.com
>
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