Yes, that's the great this about this. Also once you get used to the XML config files you can customize for just about anything. The CMDB Visualizer really is easier to understand to most people, especially executives, for showing how things are connected. It does not have to be just network and servers, but processes, people, locations, groups, anything.
-----Original Message----- From: Cristi Mitrana [mailto:[email protected]] Sent: Monday, September 21, 2009 2:08 PM To: spectrum Subject: RE:[spectrum] Spectrum CMDB Export Command ["Lentz, Jay" -- Mon 21 Sep 2009 09:03:25 PM EEST] > ... I set all of the export options to true. The real power is using > the CMDB for the relationship mapping and then presenting the > relationships using the CMDB Visualizer. Does this mean that the imported data keeps the relations between models ? That would be great, no need to re-model the entire CI population relations after import. > > Also having the information in Service Desk allows you to integrate > spectrum alerts to Service Desk Incidents, Requests, Problems and > Change Orders using ITIL v3 as the framework. Then you can easily > keep track of CI tickets, like how many times did a NIC have errors, > how many times did a serve����s disk utilization exceed a spectrum > threshold, et����. regards, Cristi Mitrana --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected] ----------------------------------------------------------------- This message may contain DynCorp International Privileged/Proprietary information. If this email is not intended for you, and you are not responsible for the delivery of this email message to the addressee, do not keep, copy or deliver this email message to anyone. Please destroy this email in its entirety and notify the sender by reply email. Your cooperation is appreciated. ----------------------------------------------------------------- --- To unsubscribe from spectrum, send email to [email protected] with the body: unsubscribe spectrum [email protected]
