Hello, My new SpeedTouch 330 (silver, revision 4.00) modem gets disconnected very often when it's under heavy loads, eg. when I'm using DC or similar apps. I've been trying to sort it out for last 3 days now, but no effects so far :|.
These are a few last lines of 'grep "Connect time" messages | uniq -3' output: May 16 09:52:32 adeon pppd[36]: Connect time 37.8 minutes. May 16 10:12:02 adeon pppd[8790]: Connect time 18.3 minutes. May 16 10:47:42 adeon pppd[6453]: Connect time 34.0 minutes. May 16 11:09:37 adeon pppd[18545]: Connect time 20.9 minutes. When the modem gets disconnected the following messages appear in the log files: May 16 07:25:42 adeon modem_run[28730]: Error reading interrupts May 16 07:25:42 adeon kernel: usbdevfs: USBDEVFS_BULK failed dev 13 ep 0x7 len 1696 ret -110 May 16 07:25:42 adeon kernel: usbdevfs: USBDEVFS_BULK failed dev 13 ep 0x7 len 1696 ret -110 May 16 07:25:42 adeon pppoa3[4931]: Error reading usb urb May 16 07:25:42 adeon pppoa3[29744]: Woken by a sem_post event -> Exiting May 16 07:25:42 adeon pppoa3[29744]: Read from usb Canceled May 16 07:25:42 adeon pppoa3[29744]: Write to usb Canceled May 16 07:25:42 adeon pppoa3[29744]: Exiting May 16 07:25:42 adeon pppd[10456]: Modem hangup May 16 07:25:42 adeon pppd[10456]: Connection terminated. May 16 07:25:42 adeon pppd[10456]: Connect time 15.0 minutes. May 16 07:25:42 adeon pppd[10456]: Sent 5982044 bytes, received 44501262 bytes. May 16 07:25:42 adeon modem_run[28730]: [monitoring report] ADSL link stays stable (down) May 16 07:25:42 adeon modem_run[28730]: Error reading interrupts May 16 07:25:42 adeon modem_run[28730]: [monitoring report] ADSL link stays stable (down) May 16 07:25:42 adeon pppoa3[2592]: pppoa3 version 1.3.1 started by root (uid 0) May 16 07:25:42 adeon modem_run[28730]: Error reading interrupts May 16 07:25:42 adeon pppoa3[2592]: Control thread ready May 16 07:25:42 adeon modem_run[28730]: [monitoring report] ADSL link stays stable (down) May 16 07:25:42 adeon pppoa3[2592]: pusb_set_interface May 16 07:25:42 adeon modem_run[28730]: Error reading interrupts May 16 07:25:42 adeon pppd[10456]: Using interface ppp0 May 16 07:25:42 adeon modem_run[28730]: [monitoring report] ADSL link stays stable (down) May 16 07:25:42 adeon pppd[10456]: Connect: ppp0 <--> /dev/pts/0 May 16 07:25:42 adeon modem_run[28730]: Error reading interrupts May 16 07:25:43 adeon modem_run[28730]: [monitoring report] ADSL link stays stable (down) May 16 07:25:43 adeon pppd[10456]: Modem hangup May 16 07:25:43 adeon modem_run[28730]: Error reading interrupts May 16 07:25:43 adeon kernel: hub.c: already running port 1 disabled by hub (EMI?), re-enabling... May 16 07:25:43 adeon pppd[10456]: Connection terminated. May 16 07:25:43 adeon modem_run[28730]: [monitoring report] ADSL link stays stable (down) May 16 07:25:43 adeon pppd[10456]: Connect time 15.0 minutes. May 16 07:25:43 adeon pppd[10456]: Sent 5982044 bytes, received 44501262 bytes. May 16 07:25:43 adeon modem_run[28730]: Device disconnected, shutting down May 16 07:25:43 adeon kernel: usb.c: USB disconnect on device 00:07.2-1 address 13 May 16 07:25:43 adeon pppoa3[2530]: pppoa3 version 1.3.1 started by root (uid 0) May 16 07:25:43 adeon pppoa3[2530]: Control thread ready May 16 07:25:43 adeon pppd[10456]: Using interface ppp0 May 16 07:25:43 adeon pppd[10456]: Connect: ppp0 <--> /dev/pts/0 May 16 07:25:43 adeon pppoa3[2530]: Modem not found. May 16 07:25:43 adeon pppd[10456]: Modem hangup May 16 07:25:43 adeon pppd[10456]: Connection terminated. May 16 07:25:43 adeon pppd[10456]: Connect time 15.0 minutes. May 16 07:25:43 adeon pppd[10456]: Sent 5982044 bytes, received 44501262 bytes. May 16 07:25:43 adeon pppd[10456]: Connect time 15.0 minutes. May 16 07:25:43 adeon pppd[10456]: Sent 5982044 bytes, received 44501262 bytes. May 16 07:25:43 adeon pppd[10456]: Exit. May 16 07:25:43 adeon kernel: hub.c: new USB device 00:07.2-1, assigned address 14 May 16 07:25:43 adeon kernel: usb.c: USB device 14 (vend/prod 0x6b9/0x4061) is not claimed by any active driver. The version of the software on my machine is: speedtouch 1.3.1 kernel 2.4.30 (+grsec) pppd 2.4.2b3 The system runs on AMD K6-2 400MHz processor, 96MB RAM, Luckystar mainboard. The link speed is 640kB/128kB . I have found a webpage describing a similar error: http://www.hystedjp.pwp.blueyonder.co.uk/history.htm . I tried to use john5_modem_run and john5_pppoa3 programs, but this version fails to upload the firmware to the modem (this happens with other versions too). Only the 1.3.1 version of modem_run is able to upload the firmware correctly. This is lspci -v output: 00:00.0 Host bridge: VIA Technologies, Inc. VT82C598 [Apollo MVP3] (rev 04) Flags: bus master, medium devsel, latency 16 Memory at e0000000 (32-bit, prefetchable) [size=16M] Capabilities: [a0] AGP version 1.0 00:01.0 PCI bridge: VIA Technologies, Inc. VT82C598/694x [Apollo MVP3/Pro133x AGP] (prog-if 00 [Normal decode]) Flags: bus master, 66Mhz, medium devsel, latency 0 Bus: primary=00, secondary=01, subordinate=01, sec-latency=0 I/O behind bridge: 0000d000-0000dfff 00:07.0 ISA bridge: VIA Technologies, Inc. VT82C586/A/B PCI-to-ISA [Apollo VP] (rev 47) Subsystem: VIA Technologies, Inc. MVP3 ISA Bridge Flags: bus master, stepping, medium devsel, latency 0 00:07.1 IDE interface: VIA Technologies, Inc. VT82C586A/B/VT82C686/A/B/VT823x/A/C/VT8235 PIPC Bus Master IDE (rev 06) (prog-if 8a [Master SecP PriP]) Flags: bus master, medium devsel, latency 32 I/O ports at e000 [size=16] 00:07.2 USB Controller: VIA Technologies, Inc. VT6202 [USB 2.0 controller] (rev 02) (prog-if 00 [UHCI]) Subsystem: VIA Technologies, Inc. (Wrong ID) USB Controller Flags: bus master, medium devsel, latency 32, IRQ 11 I/O ports at e400 [size=32] 00:07.3 Host bridge: VIA Technologies, Inc. VT82C586B ACPI (rev 10) Flags: medium devsel 00:08.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10) Subsystem: D-Link System Inc DRN-32TX Flags: bus master, medium devsel, latency 32, IRQ 12 I/O ports at e800 [size=256] Memory at e2800000 (32-bit, non-prefetchable) [size=256] Capabilities: [50] Power Management version 2 00:0a.0 VGA compatible controller: S3 Inc. 86c764/765 [Trio32/64/64V+] (prog-if 00 [VGA]) Flags: medium devsel, IRQ 10 Memory at e2000000 (32-bit, non-prefetchable) [size=8M] Expansion ROM at e1000000 [disabled] [size=64K] And this is /proc/bus/usb/devices file: T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2 B: Alloc= 0/900 us ( 0%), #Int= 0, #Iso= 0 D: Ver= 1.00 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1 P: Vendor=0000 ProdID=0000 Rev= 0.00 S: Product=USB UHCI-alt Root Hub S: SerialNumber=e400 C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=255ms T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 27 Spd=12 MxCh= 0 D: Ver= 1.10 Cls=ff(vend.) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1 P: Vendor=06b9 ProdID=4061 Rev= 4.00 S: Manufacturer=THOMSON S: Product=Speed Touch 330 S: SerialNumber=000E506E6B6D C:* #Ifs= 3 Cfg#= 1 Atr=80 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 1 Cls=ff(vend.) Sub=00 Prot=00 Driver=usbdevfs E: Ad=81(I) Atr=03(Int.) MxPS= 16 Ivl=50ms I: If#= 1 Alt= 0 #EPs= 0 Cls=ff(vend.) Sub=00 Prot=00 Driver=usbdevfs I: If#= 1 Alt= 1 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=usbdevfs E: Ad=06(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=07(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=87(I) Atr=02(Bulk) MxPS= 64 Ivl=0ms I: If#= 1 Alt= 2 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=usbdevfs E: Ad=06(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=07(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=87(I) Atr=01(Isoc) MxPS= 640 Ivl=1ms I: If#= 1 Alt= 3 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=usbdevfs E: Ad=06(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=07(O) Atr=02(Bulk) MxPS= 64 Ivl=0ms E: Ad=87(I) Atr=01(Isoc) MxPS= 960 Ivl=1ms I: If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=00 Prot=00 Driver=(none) E: Ad=05(O) Atr=02(Bulk) MxPS= 8 Ivl=0ms E: Ad=85(I) Atr=02(Bulk) MxPS= 8 Ivl=0ms I have no idea what causes the probles. May it be a faulty modem, hardware USB port or bad isp's link quality? Any help will be appreciated, because to get disconnected every a few minutes is quite annoying (eg. it destroys all transfers in DC). Cheers, Adam Liste de diffusion modem ALCATEL SpeedTouch USB Pour se désinscrire : mailto:[EMAIL PROTECTED]
