I feel bad only giving them my throttle body business, but CWCmotorsports had spot on pricing, called me back many times, even called to let me know that one set of rotors looked off, and overnighted a new set from stillen direct to me so I would have it all at the same time.
Micah and the guys at CWC have never let me down, but it would have been nice to give a business in my home state the job. In any business, if you don't call back people will go elsewhere, esp. in the car parts market, most of the time no call back means they folded. Chris --- ... Christopher Feeny web: http://30moons.com job: Web Developer (asp, php, html, database backend, graphics) hob: online since 1983, 96 Saturn SC2, PC building, web research ... [EMAIL PROTECTED] On Mon, 25 Mar 2002, 6th Planet Used Parts wrote: > Ryan, it really sucks lately all the reports i have been hearing about lack > of customer response in the aftermarket, i am friends with xrc and have > begged them to please call people back, i hear they are very busy but > no-one, no-one receives more calls and inquiry's nationwide then myself, i > dont care if i spend 12 hours on the net, i answer everyone, including > jerks, dreamers and people im sure are just using me to get a quote to go > somewhere else and get a lower one, in business though,m i got where i am by > answering everyone fairly and if i do run into a problem (no-one perfect, we > are now shipping out over 400 orders a month and still have not ONE BBB > complaint but i do get people i cant make happy or i felt they broke the > part and are trying to make a bogus claim) i try and handle it to the best > of my ability. > i just got a check for 3800.00 from a guy with no Internet from PA, how? he > called sps, xrc and others by asking friends whos the best out there, well > after checking us all out (sps has a VERY large amount of BBB complaints, > now, you generation doesn't use BBB to its fullest potential so i was > surprised when this young man told me he checked them and based his decision > on two things, one BBB complaints and two, NO-ONE called him back) we got > the job, yes, he called me on fucking weekends when i was in the keys, he > called me 5 times a day, i didnt know he was serious or not, BUT, i gave him > the simple courtesy of my time, thats why were in business right? does > ANYONE think they can open a business and treat the public like shit? (i.e. > sps with their huge fucking egos) > sps has been bad mouthing me consistently since they lost me as a supplier, > funny how many other suppliers they have lost. > xrc has the potential that, well, i cant even begin to tell you, the saturn > aftermarket is HUGE, i PRAY, they get through their growing pains, like i > said, they are my FRIENDS and if they are reading this as friends i hope > they can differ from bashing and constructive critiscm. CAUSE I TOO HAVE > CALLED 4 TIMES THIS WEEK TO PLACE AN ORDER (now if i call and want to place > an order, you all know me, you think im fucking around or am i ready to > spend money like RIGHT NOW?!). > im giving them my support and i recommend people weekly to them,, if > something's wrong,. if something's on backorder i have found your generation > is very forgiving IF YOU SIMPLY FUCKING GIVE THEM THE RESPECT TO CALL THEM > AND EXPLAIN~! > thats my 2 cents, long live xrc but goddamn guys, pick up the phone and > answer these guys, dont wait till it hits the net (something joe learned > many years ago).... > ----- Original Message ----- > From: "Ryan Jenkins" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Monday, March 25, 2002 2:11 PM > Subject: Re: [SPOC] Sucks carreras are available... > > > > Well... if this is the kind of service that i can expect from companies > that > > 'support' saturns (i.e. not just trying to make a $$$), then i'm glad i'm > > out. > > > > the guys at SRC (or XRC, whatever they are now) had also said they would > > work up a set for me... with koni inserts. I called a few times, sent a > few > > emails, etc... I basically said "i have the money, i want a good strut > setup > > for autoX". Now when a potential customer calls and says they're ready > to > > drop $1500 on a set of shocks, then if i were them i would sit up and > listen > > and actually respond. I kept emailing and calling and after a while i > just > > got no response anymore. > > > > Many other car makes with better aftermarket support also have a much > better > > aftermarket parts dealer network. If i called a bmw, porsche, honda, or > > mazda shop and told them what i wanted (and they had the availability of > > parts and can do this work - i'm not saying they should drop everything > and > > run off and custom machine a set of titanium shock housings) they'd have > at > > least tried to figure out what i want, then tell me what they can do, and > > offer some suggestions as to how they can best meet my needs as a customer > > (or hell, at least sell me something!). > > > > So.. as soon as the sc2 is sold, i start work on getting a 325is to > > autocross, and assail D-Stock with... > > > > Recap: > > > > F@#% SPS > > F@#% SRC > > F@#% Progress > > F@#% AEM > > F@#% Stromung (remember them?) > > F@#% Energy Suspension > > > > Oh yeah... Joey's cool. He can stay. I'll be sure to remember all of > this > > when i pick up a 92SC shell to start building an ITA car out of in a year > or > > so. All of these guys that have acted like assholes or blown off > customers > > and parts suppliers (SPS) wont be getting my business when i *really* > start > > spending money on a saturn (no more playing in the parking lot sandbox > with > > saturns). At least ordering parts and getting things for my RX7 has been > > really painless, and there's a very good Mazda Rotary shop in the area. > One > > less thing to worry about. > > > > Cheers, > > > > Ryan > > > > > > ----- Original Message ----- > > From: "Christopher Feeny" <[EMAIL PROTECTED]> > > To: "SPOC National" <[EMAIL PROTECTED]> > > Sent: Monday, March 25, 2002 1:38 PM > > Subject: [SPOC] Sucks carreras are available... > > > > > > > I too was told that carerra stopped all production of the strut bodies > :( > > > > > > Chris > > > > > > --- > > > ... Christopher Feeny > > > web: http://30moons.com > > > job: Web Developer (asp, php, html, database backend, graphics) > > > hob: online since 1983, 96 Saturn SC2, PC building, web research > > > ... [EMAIL PROTECTED] > > > > > > Visit SPOC National at http://www.spocnational.org > > > > > > Don't forget to update your Profile in the Owners Database. > > > > > > > Visit SPOC National at http://www.spocnational.org > > > > Don't forget to update your Profile in the Owners Database. > > > > > > Visit SPOC National at http://www.spocnational.org > > Don't forget to update your Profile in the Owners Database. > Visit SPOC National at http://www.spocnational.org Don't forget to update your Profile in the Owners Database.
